Job Description

Job description

Manage all reported maintenance issues through to conclusion, communicating with

landlords, contractors and tenants during the entire process over the phone where

possible with follow up on email.

To ascertain if the landlord has any guarantees, service contracts, insurance policies or

preferred contractors before using the company's regular contractors.

Keep all parties fully informed at all times and to always obtain the necessary consents

before any works are commenced.

Ensure that all contractors are approved, qualified and insured to carry out work on

behalf of the company. Undertake regular reviews with all contractors to ensure the

highest standards are being continually met. Manage contractors timescales to ensure

works are completed within an acceptable timescale.

Upon receipt of final invoices ensure that all charges are reasonable and match any

quotations given before forwarding them to the landlord and processing them.

To schedule and carry out property inspections, reporting back to both tenant and

landlord and arranging any remedial works. Send reports to landlord on the same day as

the inspection.

To schedule, monitor and analyse annual safety inspections keeping certificates up to

date at all times and promptly organising any necessary remedial works.

At the termination of the tenancy to organise the final inspection/inventory check and

organise any necessary remedial work to restore the property to a rentable condition as

soon as possible. liaise with landlord and tenant to gain agreement regarding the return

of the deposit balance.

To deal with rent arrears on any managed or rent collection properties. To update the landlord with any arrears and inform Rent & Legal Protection cover, if applicable.

To receipt in rents, holding fees & deposits

To help assist the carrying out of viewings and valuations if required. To help & support any other aspect of the daily running of the branch and team. To support & assist the team with any duties where required for the business.
Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Ability to commute/relocate:

Cirencester GL7 2PR: reliably commute or plan to relocate before starting work (required)
Experience:

Property Management: 1 year (required) Customer service: 1 year (required)
Work Location: In person