At ELC Sales & Lettings, we're transforming the property market with our innovative approach to letting agency ser
vices. Based in Edinburgh and the Lothians, we pride ourselves on delivering a full-service, client-first experience that emphasises trust, results, and professionalism.
The Opportunity
We are seeking a highly experienced Senior Property Manager to join our team. This is a senior-level role suited to someone with a solid track record in property management, proven leadership ability, and the professional maturity to handle complex landlord and tenant relationships.
In this position, you will manage your own portfolio of residential properties while also taking on responsibility for guiding our property management team, ensuring legal compliance, and maintaining the highest standards of service across the business.
Key Responsibilities
Manage and oversee your own portfolio of residential properties, delivering a consistently high standard of service to landlords and tenants.
Provide leadership, training, and day-to-day support to the property management team, ensuring team performance and development.
Act as the senior escalation point for complex landlord and tenant issues, resolving disputes with professionalism and efficiency.
Ensure full compliance with Scottish lettings legislation, including tenancy law, landlord registration, deposit protection, HMO licensing, safety certification, and tribunal processes.
Carry out regular property inspections and ensure safety, maintenance, and compliance standards are met and recorded.
Oversee rent reviews, arrears management, and tenancy renewals, maintaining accurate records.
Work with the management team to improve operational processes, implement best practices, and identify growth opportunities within the portfolio.
Build strong, long-term relationships with landlords, providing trusted advice on portfolio performance and investment decisions.
Keep up to date with changes in Scottish legislation and ensure policies, procedures, and staff training reflect these requirements.
Requirements
A minimum of 6 years' proven experience in property management within a letting agency environment.
Broad knowledge and practical experience across all aspects of property management, including compliance, arrears, renewals, inspections, HMO, and tenant relations.
Previous experience in a senior or supervisory role is strongly preferred.
Professional maturity with the confidence to lead, problem-solve, and make sound decisions.
Strong leadership and people management skills, with the ability to guide, train, and support a team.
Excellent communication and negotiation skills, with a calm, professional, and approachable manner.
Ability to prioritise and manage multiple demands in a fast-paced environment.
Proficiency in property management software (experience with SME is advantageous, but training can be provided).
In-depth knowledge of Scottish lettings legislation and best practice compliance.
What We Offer
Salary
negotiable, based on experience
.
28 days annual leave.
Company pension.
Profit sharing.
Sick pay.
Free parking/on-site parking.
Opportunity to influence the growth of an established, forward-thinking company.
Supportive team environment and a hands-on leadership role.