Job Description

Senior Property Manager - (30,000 - 35,000)

Exeter | Full-Time | Free Parking | 33 Days Holiday + Birthday off

Role Overview:

We're looking for a

Senior Property Manager

to join our Exeter team. Someone with solid experience in lettings and property management who's ready to step up, take ownership, and help guide others.

This role is ideal for someone who thrives on the day-to-day demands of property management but also wants to contribute to team leadership, performance monitoring, and process improvement. You'll be working with your own dedicated Property Administrator and Negotiator to support your portfolio, and you'll also play a key role in helping the wider team succeed.

Core Principles:

Accountability & Documentation:

Own every task and document your processes.

Systematic Problem-Solving:

Solve root issues, not symptoms.

People-First Approach:

Honest advice, long-term trust.

Blending Tradition with Innovation:

Classic customer service, powered by modern tools.

Main Responsibilities:

Core Property Management Duties

Handling move-outs from notice through to deposit negotiations and re-marketing Processing rent increases and ensuring legal compliance Assisting with inspections, viewings, and inventories as needed Responding to landlord and tenant queries in a timely, professional manner Supporting tenancy agreements and documentation when required Overseeing property compliance (safety certificates, inspections, maintenance etc.)

Leadership & Team Support

Line management Conducting task observations (viewings, inspections, inventories, admin) and providing structured feedback/training Supporting internal SLA targets via our dashboard (move-ins, move-outs, rent increases, onboarding etc.) Holding monthly 1:1s with team members Attending and leading property management meetings to review performance and drive improvements Helping to embed and uphold best practices across the team

Key Skills & Experience:

Strong experience in

property management

Comfortable with

hands-on workload

and proactive case management Naturally organised and methodical Keen to

lead by example

, guide others, and grow into a more formal leadership role A collaborative approach, willing to pitch in where needed Clear, confident communicator with a customer-first mindset Full UK driving licence + access to vehicle (insured for business use) Bonus: knowledge of the

Exeter property market

What We Offer:

Competitive salary Incentive scheme Generous annual leave (34 days including your birthday off) 9:00 AM-5:00 PM, Monday to Friday & 1 in 3 Saturdays Free city centre parking available Regular team events and opportunities for professional growth A friendly, supportive, and ambitious team culture Career progression opportunities as the business grows
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Additional leave Company pension Free parking On-site parking
Application question(s):

Do you have a full UK driving licence and access to a vehicle insured for business use?
Work Location: In person