Job Description

About Sentry Management

Sentry Management is a fast-growing property factoring company based in Glasgow, managing over 700 units across residential and mixed-use developments throughout Scotland. We pride ourselves on delivering transparent, proactive management that puts client satisfaction at the heart of everything we do.

The Role

We are seeking an experienced Senior Property Manager to take ownership of a substantial portfolio of approximately 700 units. Supported by an Assistant Property Manager and an admin team member, you will be responsible for driving operational excellence, enhancing client relationships, and ensuring the smooth running and ongoing improvement of the developments under your care.

You will act as the primary point of contact for owners, committees, contractors, and suppliers, managing all aspects of property factoring with professionalism and efficiency. You will also be expected to chair owner committee meetings and work closely with the director initially to embed yourself fully in the role and company culture.

Key Responsibilities

Take full ownership and accountability for the day-to-day management of a residential property factoring portfolio Lead and support the Assistant Property Manager and administrative staff in delivering excellent service Act as primary liaison with owner committees, chair meetings, and foster positive relationships with all stakeholders Coordinate maintenance, repairs, and compliance across all properties, ensuring timely and cost-effective solutions Oversee service charge budgeting, collection, and financial reporting in collaboration with accounts Manage contractor appointments, service level agreements, and performance monitoring Resolve owner enquiries and complaints promptly and professionally, ensuring client satisfaction remains high Collaborate with the Director to develop and implement operational improvements and growth initiatives Maintain thorough knowledge of relevant legislation and best practices in Scottish property factoring Prepare reports, correspondence, and communications for owners and committees
What We're Looking For

Minimum 5 years' experience in property management with a strong background in Scottish property factoring Proven ability to manage large portfolios, ideally 500+ units Confident in chairing meetings and engaging effectively with committees and owner groups Strong leadership skills with experience managing small teams or supporting junior staff Excellent organisational, communication, and problem-solving skills Sound knowledge of relevant legislation, compliance requirements, and service charge accounting principles Proactive, results-driven, and able to work independently while collaborating closely with senior management Comfortable working with property management software (experience with CPL or Proptimo advantageous)
What We Offer

A key senior role within a growing and ambitious property factoring company Supportive and friendly working environment with a close-knit team Hybrid working model offering flexibility Opportunities for career progression as the business expands The chance to shape the future of a portfolio and deliver outstanding service to owners
How to Apply

Please send your CV and a brief cover email explaining why you're the right fit for this role.

For a confidential and informal discussion, feel free to get in touch.

Job Type: Full-time

Pay: 28,000.00-38,000.00 per year

Work Location: In person

Reference ID: 1021