Job Description

Who we are

Established in 2009, Roundtree Real Estate has become one of the most trusted and respected Propertymark-registered estate agents in Hendon, Finchley, Golders Green, and Colindale. We are a dynamic and fast-paced agency, offering a full range of services including residential sales, lettings and property management.

The role

We are seeking a dependable, detail-driven, and experienced senior property manager to join our growing team of junior property managers. This is a pivotal role at the heart of our business, focused on delivering exceptional service, maintaining compliance, and assisting with the efficient running of the property management department.

We're committed to investing in the right person, providing long-term career development and ongoing professional training. If you're ambitious, motivated, and ready to make a meaningful impact, we'd love to hear from you.

Key responsibilities

Manage the on-boarding of new landlords and properties. Coordinate with contractors and suppliers. Handling escalations of property management issues. Coordinate with a team of junior property managers who will assist you in your role. Work closely with the lettings team to minimise void periods and ensure seamless handovers. General property management responsibilities. Maintain legal compliance across the managed portfolio, including safety certifications and regulations. Liaise with the accounts department regarding tenancy updates and financial matters. Mediate disputes between tenants and landlords with a focus on effective resolution. Deliver exceptional customer service with clear, timely, and professional communication.

Experience

A hands-on, solution-oriented approach. High attention to detail and excellent organisational skills. A confident communicator, both verbally and in writing. Proficiency in Microsoft Office, including Excel, Word, and Outlook. A full UK driving licence and access to your own vehicle. Previous experience in property management. A motivated team player with the ability to thrive under pressure.
Working hours: Monday to Friday, 9:00am - 6:00pm, Sunday 11:00am - 2:00pm

Primarily office-based, with regular site visits required

Job Types: Full-time, Permanent

What we offer

A competitive salary 28 days annual leave including bank holidays Support for professional development and industry qualifications A collaborative, friendly working environment with long-term career prospect
To apply please email your CV and a cover letter to hr@theroundtree.com

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: 40,000.00-50,000.00 per year

Work Location: In person