Job Description

Regent Property are looking for an experienced and hardworking individual to join their growing team, based out of their Central London office.

We are a fast-growing agency and our teams in our China and Hong Kong offices meet clients in their countries of residence in person and win new business for the London office to manage.

The ideal candidate will have

at least 3 years of residential property management

experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication, and an ability to work on your own initiative will be essential.

Your main responsibilities will include:

To be the main point of contact for Landlords and Tenants across a portfolio of London properties. Dealing with day-to-day maintenance issues and projects. Raise and deal with insurance claims where necessary, liaising with loss adjusters and arranging any estimates that are required to bring the claim to a successful conclusion. Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved, as necessary. Dealing with contractual paperwork arising during the Tenancy. Chasing rent arrears and serving legal notices where required. To arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant. To provide support and guidance to junior members of the property management team

What you'll get:

Monday - Friday, 9am - 6pm 31 days holiday inclusive of UK public holidays Additional day off on your birthday 1 day WFH after initial settling in period Fun and vibrant office in a great location in Southbank Regular socials throughout the year Support with further training and qualifications Employee Assistance Program Basic salary between 33-37k dependent on experience Commission scheme based on set KPIs
Job Types: Full-time, Permanent

Pay: 33,000.00-37,000.00 per year

Ability to commute/relocate:

London SE1 9PL: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have any experience leading/supporting a small team?
Experience:

Property management: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person