Job Description

Description

Founded in science, deep rooted in values and driven forward by our amazing people, here at

Tata Chemicals Europe

, the UKs only manufacturer of

Sodium Bicarbonate

and leading manufacturer of

food and pharmaceutical grade salt

, we're committed to delivering premium products with excellent customer service, whilst also caring for our local community and environment.



As we transition from our commodity chemicals history towards an increasingly higher end, regulated food and pharma ingredients business, this role will be key to the success of this exciting transition.



As the guardian of the customer, in the role of Senior Quality Manager you'll shape and drive our Quality Management System (QMS), ensuring it not only meets but exceeds expectations. From maintaining accreditations to leading audits and driving continuous improvement, this is a hands-on leadership role that blends strategic vision with operational impact. As important are the relationships you forge with key stakeholders across our business.

Key Responsibilities

In this role you will:Manage the QA and laboratories functions, which includes teams based on various sites to ensure that objectives and KPIs of the QMS are aligned with the company strategy. Engage with all levels of the business including the Board. Provide reports to the business on quality via routes such as Management Review and Monthly Quality meetings to ensure that all stakeholders are kept informed of trends and challenges, and that the business can make decisions effectively and efficiently. Manage all budgets and cost centres for activities relating to quality assurance, quality control/ testing and compliance. Be the Quality lead for all NPD and R&D Plan and co-ordinate the TCE quality audit programme including taking the lead in receiving external audits (TCL corporate, regulatory and customer) and making sure that an adequate internal/ supplier audit schedule is deployed. Provide responses to audit reports and ensure timely implementation of CAPAs and action lists where required. Ensure that all laboratory activities meet statutory, business and customer requirements (e.g. including COSHH, risk assessments, safety and housekeeping standards etc) and that all product is within specification, including managing the batch release process. Provide support, guidance and training on matters relating to QA, QC and compliance to stakeholders within the organisation, including teams in operations, engineering, sales and marketing and procurement. Lead on investigations into quality critical events such as customer complaints, deviations, recalls/withdrawals and audit findings, working closely with manufacturing/engineering/commercial teams to identify and correct issues. Develop KPIs, systems and processes to report and act on quality performance trends. Analyse and benchmark performance to identify areas for improvement in line with business priorities. Ensure all current legislation is being adhered to and staying up to date with all legislative changes to ensure these are incorporated into existing systems. Provide Quality input into customer and supplier onboarding processes, and customer audit processes. Prepare and present QMS data to key stakeholders as required by external accreditations and the TCEL/TCL SHEQ governance procedures.

What sort of person are we looking for?

We are looking for someone who can bring the following skills and experience:An engaging and personable individual who is equally comfortable delivering positive and challenging messages. Calm, confident, and solution-focused. Proven leadership in quality and laboratory management, ideally across multiple manufacturing sites. Experience in the Food and Pharma sectors, with knowledge of standards like

GMP (ICHQ7), BRC, ISO 22000, Halal, Kosher, UFAS

, knowledge of I

SO 9001

and ideally integrated management systems such as

ISO 45001.

Hands-on expertise in external audits, certification bodies, and quality systems. Strong data analysis and IT skills, with the ability to present at board level. HACCP & GMP experience is essential. Certified external auditor. Knowledge of

ISO 14001

and

ISO 17025

would be advantageous.

Job Benefits

Our people have always been at the centre of the company's success and in return for their hard work and commitment, in addition to a competitive salary, we offer a generous benefits package including:
37 days holidays per year, inclusive of Bank Holidays Roll over of up to 5 days and salary sacrifice additional holiday purchase scheme an additional paid day off each year to volunteer for a good cause in the local community Excellent contributory Pension scheme up to 9% company contribution Life insurance Private Healthcare Support for professional fees A degree of hybrid working will be available to the right candidate, recognising that site presence is critical to the success of this role.

Please note that with the holiday season fast approaching, the scheduling of first interviews is likely to commence W/C 18th August onwards.

About Tata Chemicals Europe

Tata Chemicals Europe (TCE) is one of Europe's leading suppliers of sodium carbonate, salt and sodium bicarbonate and other products, from our plants in Cheshire, UK.

We are the UK's only manufacturer of sodium bicarbonate, the many grades of which have applications ranging from haemodialysis and pharmaceuticals, food and animal feed, flue gas treatments through to detergents and personal care products. Sodium carbonate (also known as soda ash) is primarily sourced from our US sister company, TCNA, and used in the manufacture of glass, detergents, chemicals and in several other industry applications.

Our British Salt Business is the UK's leading salt business, producing pure white salt for a variety of uses from food, water-softening, and industrial uses through to de-icing.

We have a long and proud history. Having been founded in 1874, and being a founder-member of ICI. Now owned by Tata Chemicals, we are proud to be part of the Tata Group of companies.

We work in conjunction with Morson Talent (www.morson.com) providing access to a small number of their recruiters to our Pinpoint recruitment system alongside our own in house team. Therefore, by submitting your application you understand that it may be dealt with by either the Tata Chemicals Europe or Morson dedicated team.