Job Description

Company Overview

Role:

Senior Reception and Administrative Assistant

Hours:

Monday-Friday, 40 hours per week (in line with flexi - time policy)

Location:

Head Office, M30 (May be required to support other areas of the business across all settings from time to time)

Salary:

26,443 - 28,097 per annum (dependant on experience and qualifications).

Closing Date:

Friday 7th November 2025

Interview Date:

Week commencing 10th November 2025

Would you like to be part of an employee-owned business where you can influence, shape and drive the company to excel in delivering Restorative

Parenting?

As a Senior Reception and Administrative Assistant you will be joining the company at an exciting and compelling time.

Halliwell has recently restructured as an Employee Ownership Trust meaning greater engagement opportunities for all colleagues in the improvement of the business as well as greater benefits and rewards when the business performs well and achieves great outcomes for the children in its care.

We would like to hear from caring, enthusiastic and dedicated team players with a can-do approach who really care about the needs of young people. You will be respectful, empathetic, positive, accountable, reflective, engaged, nurturing and tenacious. You will enjoy working with children and young people and create a safe, caring and supportive place to live for the children that are part of the Restorative Parenting programme.

Halliwell Homes is clinically informed practice encompassing educational, clinical and residential care services. Our objective is to enhance the psychological wellbeing of children within the care system through our Restorative Parenting recovery programme.

To support the company operations by providing high quality business and administration services reporting to the director overseeing business and administration. This will be an interesting and varied role for a skilled senior business administrator who would enjoy working in a busy and varied environment within the children's residential and education. The role requires a self-motivated and confident person who is comfortable working to multiple demands and priorities. The post provides a varied and interesting role for a well-motivated and customer focused individual dealing with a wide range of duties.

The main responsibilities for the role will include:

- To manage and keep up to date all company policies; to hold and lead regular policy working group meetings to ensure all policies are formatted correctly, reviewed and amended within the timescales.

- To provide support, train and supervise the reception and administrative assistant.

- Attend regular practice meetings with internal and external stakeholders representing Halliwell in meetings and note taking the meetings required.

- Be responsible for the maintenance of the archiving systems to comply with the Data Protection Act and GDPR.

- Be responsible for first point of contact with suppliers and contractors to support Head Office (e.g. confidential waste, sanitary waste, coffee machine and general maintenance) and liaise with the Health and Safety Manager for any work that is required to be audited, assessed.

- Attend and support any confidential meetings to support areas of the business such as Human Resources and act as a note taker.

- Adhere to confidentially and data protection.

- To manage and keep up to date the progress report check sheet.

- Regular review and renewals for contractors and suppliers and liaise with line manager when renewals are due.

- To complete regular walk rounds the head office premises to ensure the safety of building and liaising with the Health and Safety department for any work to be carried out

- To support all areas of the business with administrative support

- To support with any project work such as facilitating equipment for the business and support with expansion projects (ordering furniture, liaising with managers, contracts and suppliers)

- To ensure the reception area is covered between business core hours of 09:00 - 17:00 and in the absence of the Reception and Administrative assistant, act as the first point of contact for staff and visitors to Halliwell and delivery of a welcoming, professional and customer focused reception service at all times.

- To complete all responsibilities in the absence of the reception and administrative assistant

- Assisting with Administration tasks for other departments when necessary.

- To assist with any other ad hoc duties commensurate to the job role and pay scale, as directed by management

Full list of responsibilities can be found in the job description

The successful candidate will have the following Qualifications:

- Good standard of Maths and English. English (GCSE C and above or equivalent)

- Holds a role relevant qualification in Business Administration or Office Administration (Level 3 and above)

- Willingness to complete the Halliwell continuous professional development staff training programme and other relevant training for profession

The successful candidate will have the following Experience/Skills:

- Extensive experience in Business Administration

- Extensive experience in Microsoft packages (outlook, word, excel teams and PowerPoint)

- Experience in supervising a team

- Experience working in a fast-paced environment.

- Experience in note taking

- Experience in policy writing, formatting

- Experience in facilitating meetings and arrangements

- An exceptional communicator at all levels in an organisation.

- Proactive and able to suggest improvements to business administration processes

What we can offer you:

Becoming part of the Employee Ownership Trust with Halliwell Homes Paid for 1.5 hours for completed voluntary overtime on weekends and bank holidays (dependent on role) Length of Service Bonus Scheme Birthday Bonus Scheme Free annual GymPass Membership. Free access to Perkbox Account. Refer a Friend Scheme up to 1400 Free access to Employee Assistance Programme (EAP) Free access to your own personal Financial Awareness Planning Free access to a company laptop and Mobile phone (Role dependent). Free access to well-being initiatives Free on-site Parking Auto-Enrolment Pension Scheme We offer a highly competitive rate of pay and access to a career pathway including access to professional qualification studies funded up to Level 7 (Masters) Comprehensive training, professional development opportunities and the support of senior colleagues.
If you feel you have the skills and experience to join our team, please click '

Apply now'

We would encourage you to apply early on as we reserve the right to close a job advert early where sufficient applications have been received without prior notice.

Halliwell is an equal opportunities employer and all applications received will be considered on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having and securing satisfactory safer recruitment compliance checks.

Halliwell follows safer recruitment when recruiting employees for all roles within the organisation at it is paramount that all applications are aware of their responsibilities when working with vulnerable children. All post holders are subject to appropriate vetting procedures and a satisfactory enhanced Disclosure Barring Services (DBS)

#ADHOC

Job Types: Full-time, Permanent

Pay: 26,443.00-28,097.00 per year

Benefits:

Company pension Employee discount Financial planning services Flexitime Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Store discount
Application question(s):

Must hold a relevant qualification in Business Administration or Office Administration Level 3 or above
Education:

GCSE or equivalent (required)
Work Location: In person