Job Description

At Focaldata, we\xe2\x80\x99re building a new kind of quant research agency \xe2\x80\x94 combining proprietary tech with a best-in-class team. We\xe2\x80\x99re doubling revenue every year off the back of exceptional client service and partnerships with a range of organisations. We\xe2\x80\x99re looking for a Senior Research Manager working within our Data Services practice to support our growth. Join us. What you\xe2\x80\x99ll be doing In this role, you will work closely with our clients in the Data Services division where you will be owning client accounts, running projects end-to-end, and helping clients get the most out of the platform and the research. You\xe2\x80\x99ll also be managing researchers on our team. To do this you will:

• Own and expand client accounts through exceptional client service and proactive communication and support
• Independently owning and delivering quant research projects for clients using our proprietary technology platform across a range of sectors and audiences (e.g. political, B2C, multi-market)
• Owning large-scale proposals (\xc2\xa3100k+) as well as being first point of contact for clients for RFQs and RFPs
• Lead client calls and comms to scope out projects, provide updates during projects and briefings on findings and results.
• Overseeing and developing other researchers on the team
• Be ultra responsive to client needs and requests \xe2\x80\x94 maintain an exceptional level of client service
• Create data tables and other custom outputs for clients using Q where needed
• Partner with our consulting and analytics teams to deliver large-scale insight projects.
• Managing, coaching and helping to develop researchers in your team

Who you are: skills and experience This is a great role for someone who has built great foundations in their knowledge of quant market research and is now looking to get more ownership and autonomy. You will be a great fit if you have:

• 4-7 years as a researcher in the quantitative market research industry
• You can help clients see around corners by spotting pitfalls from poor sampling, survey design decisions and then working with them on a pragmatic solution
• Experience of the full lifecycle for delivering market research projects from survey design through fieldwork and data delivery/outputs.
• Track record delivering high-quality quantitative research across a range of use cases, such as brand tracking, brand lift/health studies, message and ad testing, and segmentations.
• Comfortable scripting and designing surveys to a high standard.
• Eager to learn about a new way of doing research combining proprietary tech with researchers who partner with clients like an extension of their team
• Experience cleaning raw data and producing data outputs like cross-breaks, and ensuring exceptional quality standards
• Commercially minded and ready to provide quotes to clients and complete RFPs big and small

Nice to have:

• Experience with Q

Who you are: mindset This will be a great fit for you if you are curious, detail-oriented and goal-driven. You will get a lot of autonomy and trust to flex your critical thinking and deliver exceptional client service. Clients come first, and you\xe2\x80\x99re committed to helping them succeed. You love to help clients see around corners and you\xe2\x80\x99re motivated by their success. In addition, you are keen to learn new methods, technologies, domains, etc. We\xe2\x80\x99re here to support you in all your learning efforts! About Focaldata At Focaldata, we\xe2\x80\x99re building a new kind of tech-enabled research agency \xe2\x80\x94 that offers clients deep insight at the speed of software. You\xe2\x80\x99ll get the opportunity to work alongside a highly collaborative team of researchers, client leads, engineers, data scientists and product specialists. We do impactful work with leading organisations, from brands like New Balance to campaign groups like Hope not Hate and non-profits. Join us. Focaldata is proud to be an equal opportunities employer. We believe in the value of a diverse and inclusive workforce for our business, team and customers. We encourage all applications regardless of age, disability, gender, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation.