Job Description

Role Title:Senior Resource Management and Planning Manager
Location: Alderley Park ( Can consider Edinburgh although this would require extensive travel to AP)
Hiring Manager: Philip Jones
Grade D
Recruitment Partner: Zoe Tilford
Contract: Permanent
Working Style: 50% Office 50% Homebased
Closing Date: 24th December
We're seeking a proven leader to architect Royal London's strategic resource plan across our Chief Operating Office (COO). You will establish and lead the Resource Management & Planning capability, partner with key suppliers, and present robust, data?driven packs and plans to C?suite stakeholders. This role operates in ambiguity and rewards decisive, credible leadership--shaping our strategy while developing a long?term, enterprise workforce plan. Prior exposure to legacy?system migration will be advantageous
About the role:

• Lead the development and implementation of workforce plans and recruitment strategies across the Chief Operating Office (COO).
• Provide guidance and support for strategic workforce planning and annual budgeting processes.
• Oversee resource planning and management, including permanent staff and third-party vendors
• Manage onboarding/offboarding, and ensure resources are aligned with organisational needs.
• Lead, develop, and motivate a team of Resource management and planners
• Foster a high-performance culture and ensure effective people management and talent development
• Build and maintain strong relationships with senior leaders, the recruitment team, Finance and external partners.
• Ensure workforce planning processes are unified and effective across all COO functions.
• Establish and report on recruitment and workforce data to inform decision-making
• Monitor diversity and inclusion metrics and ensure compliance with governance and risk management frameworks

About you

• Proven experience leading workforce planning and resource management, ideally across technology and change functions.
• Experience of workforce planning in AGILE teams
• Strong understanding of operating models, P&L, and financial awareness, with the ability to track and monitor project benefits.
• Demonstrated ability to lead, develop, and motivate high-performing teams, fostering engagement and talent development.
• Excellent communication, negotiation, and influencing skills, with a track record of building effective relationships at all levels.
• Highly proficient in workforce management and business intelligence tools, with experience in complex reporting and data-driven decision-making.
• Strong organisational, planning, and coordination skills, with a history of delivering projects to tight deadlines.
• Experience managing third-party vendors and optimising onboarding/offboarding processes.
• Understanding of governance, risk management, and compliance, with the ability to identify, monitor, and report on risks and controls.

About Royal London
We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings, asset management products and services and Equity Release Lending propositions.
Our to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here -
Inclusion, diversity and belonging
We're an employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.

Skills Required