An exciting opportunity has arisen for a Senior Revenues Officer to join our Exchequer team.
Taking a lead on delivering the service to bill and collect Council Tax and Business Rates, you will maintain the Non-Domestic Rate and Council Tax property databases, liaise with customers and provide supervision to the Revenues & Recovery team.
You will also attend court hearings and valuations tribunals and look after the more complex areas of Council Tax and Business Rates, including resolving disputes and complaints.
You will be responsible for processing enforcement agents Batch Importing, Refunds, Automated Direct Debit Amendment and Cancellation Service (ADDACS), and Automated Direct Debit Instruction Service (AUDDIS) files for Council Tax, Business rates and Sundry Debtors, ensuring that accounts are kept up to date, as well co-ordinating and responding to Freedom of Information requests.
You will also provide support, guidance and coaching to the Revenues Officers and Assistants and supervise the team's work in the absence of the Service Manager.
You will have an IRRV qualification, along with extensive experience of working in a Revenues environment and dealing with Council Tax, Business Rates and Sundry Debtors.
You will also have experience of presenting at Magistrate Court hearings and Valuation Tribunals, as well as dealing with complex disputes and complaints.
You will have detailed knowledge of Council Tax, Business Rates legislation and Revenues systems, and a good understanding of court rules and tribunal procedures.
Good organisational and IT skills are a must, along with the ability to work unsupervised to meet deadlines.
You will also have great interpersonal, communication and customer service skills, with the ability to coach and develop team members.
Salary progression will be dependent on IRRV accreditation.
For an informal conversation about this role please contact Nicola Ridgewell on 01376 557833
Why choose Braintree District Council?
Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree Council are:
Flexible working
Hybrid working arrangements are available in this role (home/office based) subject to business need
Local government pension scheme
Learning and development for all staff
Staff discounts at local businesses
Staff recognition schemes
Extensive health and wellbeing programmes including discounted gym membership
For more information, please see the Job Profile.
To apply, click Apply online.
Closing date for receipt of completed applications: Midnight on 28th July 2025.
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