Job Description

SENIOR SALES ASSOCIATE

Being part of

EssilorLuxottica

means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people "to see more, be more". With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Together, we make a brighter future.

Oakley established in 1975 and acquired in 2007, Oakley is one of the leading product design and sport performance brands in the world, chosen by world-class athletes who compete at the highest level possible. The holder of more than 850 patents, Oakley is also known for its innovative lens technologies, including Prizm. Oakley extended its position as a sports eyewear brand into apparel, footwear, and accessories, offering men's and women's product lines that appeal to sport performance, active and lifestyle consumers.

This role is located in Chesire Oaks Outlet Village

JOB SCOPE AND MAIN RESPONSIBILITIES:

To work in partnership with the Store Management team to oversee the day-to day running of the store, including selling, motivating the team of Sales Associates to drive sales. As a Senior Sales Assistant you will be a role model in operational excellence, through your knowledge in both store operations and brand excellence. You will bring a level of energy which inspires others to deliver results. You will have outstanding customer service and will drive sales through coaching, training and communicating policies and procedures.

As a Senior Sales Assistant you would be a Key Holder for your store and responsible for opening and closing the store in the Store Managers absence. As a EssilorLuxottica ambassador you will understand and bring to life the Company values and the Oakley culture.

AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES:

Achieving high levels of sales performance and results on the shop floor Covering the Store Manager and Assistant Manager in their absence - including opening and closing the store. Ensuring store operations are adhered to in accordance to Company operating procedures and policies. Ensuring stock compliance through regular frame counts in accordance to store operating procedures. Driving performance through others by coaching and mentoring the Sales Associates on the shop floor. Leading from the front in terms of brand and product knowledge by ensuring you are regularly attending brand/product training. Brand and Product ambassadors. Coach associates to consistently deliver effective selling behaviors resulting in high customer engagement.

TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE

Previous retail experience (ideally in a sales environment) Strong problem solving skills Results driven Strong selling skills Customer service Coaching and development Communication and listening Structured approach to tasks Compliance focused

What we offer

Great benefits such as discounted and free eyewear, generous holidays allowance, pension package, monthly bonus and commission structure, etc.

Internal mobility across countries, brands and departments

Career progression and development

Generous incentives conducted in store

Qualifications

High school education or equivalent experience

2+ years' store management experience

Customer centric with a positive attitude

Languages

English fluent and other languages are a plus

Job Types: Full-time, Permanent

Application question(s):

What KPIS have you previously worked with?
Experience:

Customer service: 3 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person