Job Description

This is an exciting opportunity for a band 7 Senior Sister to lead a caring and compassionate team specialising in the delivery of Outpatient services.



The Senior Sister will be responsible for the operational delivery of the Outpatient services at RSUH and County Hospital.



You will be a registered nurse with an excellent track record of success in leading a team. You will be passionate about patient care and have the foresight and ability to facilitate and sustain change.



You must be enthusiastic and motivated and be a professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential in leading the clinical area of Outpatients at RSUH and County Hospital.



Excellent written and oral communication skills are essential and be able to organise and prioritise workload, be an effective, approachable leader and have a history of managing change and developing a safety culture.



Main Duties of the job



The Senior Sister will be responsible for the management of the clinical area of Outpatients at RSUH and County Hospital.



The Senior Sister will facilitate innovative and evidence based nursing practice through professional leadership and supporting the clinical team.



The Senior Sister will act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.



The Senior Sister will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients are met.



The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.



The above list is not exhaustive and the post will evolve with the demands of a busy department.



University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.



All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.



UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.



At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.



The Senior Sister will be responsible for the management of the clinical area of Outpatients at RSUH and County Hospital.



The Senior Sister will facilitate innovative and evidence based nursing practice through professional leadership and supporting the clinical team.



Work with the Matron and Clinic Nurse Managers to lead and plan the organisation of Outpatients.



Deputise on behalf of the Matron at Directorate/Divisional meetings and working groups.

Ensure all patient concerns are addressed on the department and work with the Patient Advisory and Liaison Service (PALS) and other patient forums.



The Senior Sister will act as a credible and professional role model, encourage and empower other staff to develop both personally and professionally to achieve their maximum potential.



The Senior Sister will work with the Matron and Directorate Manager to ensure the Service Level Agreements for the delivery of Outpatients are met.



The Senior Sister will be responsible in the HR management of the nursing team taking lead responsibility for sickness absence reporting and management, performance management working within Trust policy and procedure, education and development of the nursing team.



The above list is not exhaustive and the post will evolve with the demands of a busy department.