Job Description

Senior Social Care Administrator

====================================


We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.


We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.

About the vacancy

Vacancy ID:

2402

Organisation:

Carmarthenshire County Council

Number of vacancies:

1

Contract type:

Permanent Full Time

Location:

Carmarthen, Llanelli

Grade:

Grade E

Salary:

26,403 - 29,540
If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly

Hourly Rate :

13.69 - 15.31

Contract Hours

37 Hours

Come and join our team

Are you passionate about supporting your local community?

Looking for a meaningful role where you can make a real difference?

We have an exciting opportunity for a

Senior Social Care Administrator

to join our team within Carmarthenshire's

Area Mental Health Social Work Team

,

Learning Disability Team

, and

Substance Use Recovery Services

, supporting frontline professionals across

Carmarthen and Llanelli

.


This is more than just an admin role - it's a vital part of delivering high-quality adult social care services to some of the most vulnerable people in our communities.

About the Role:

As a Senior Social Care Administrator, you will play a key role in the coordination and smooth running of essential adult social care services. You'll work under the direction of the

Social Care Support Team Leader

, supporting multiple teams in a fast-paced and emotionally sensitive environment.


Your responsibilities will include:

Delivering a wide range of administrative and business support functions Supporting communication and coordination between Local Authority and Local Health Board teams Acting as the first point of contact for urgent enquiries, often in crisis situations Ensuring accurate and timely handling of sensitive information and records Providing essential cover for other Business Support staff (e.g., during annual or sick leave)

This is a highly rewarding role where your work directly enables the delivery of services that promote safety, independence, and wellbeing for adults with complex needs.

What We're Looking For:

We're seeking a proactive, organised and compassionate individual with:

Excellent administrative and organisational skills Strong communication and customer care abilities High attention to detail and accuracy Confidence in managing competing priorities and working under pressure A flexible and adaptable approach, aligned with the Council's

'One Team' ethos

Experience in social care, health, or multi-agency working environments is desirable but not essential - training and support will be provided.

What We Offer:

A supportive and welcoming team environment Ongoing learning and development opportunities The chance to build a rewarding career in public service The opportunity to make a real difference in people's lives every day

Interested?

If you're ready to bring your skills and enthusiasm to a role where you'll be valued and supported, we'd love to hear from you.


For an informal chat about the role, please contact:

Ceri Anastasi

- 07341 096731 |

Email:

caanastasi@carmarthenshire.gov.uk

Apply today and help us build stronger, safer communities across Carmarthenshire.

:

Job profile Snr Social Care Aminstrator.pdf - 196KB Opens in a new window

Welsh language level - verbal

Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level

Closing Date:

16/11/2025, 23:55

The Rewards

We offer an excellent benefits package including:

Competitive salary Automatic enrolment into the Local Government Pension Scheme Generous annual leave entitlement with the option of purchasing addition annual leave Access to staff health and wellbeing support Personal development and career progression Staff discount schemes and other benefits e.g., cycle-to-work scheme Flexible working and family friendly policies

Additional Information

We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.

Eligibility:

You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: https://www.gov.uk/prove-right-to-work.

P

lease Note

: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.

How to Apply

: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: jobs@carmarthenshire.gov.uk or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process.


Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.