Job Description

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Do you want to work on something that you, your friends, family and hundreds of millions of others use every day, and actually makes you smarter about how you spend your money? What if you could do that with a bunch of really smart people in an environment that actively encourages learning, growth and individual development? Every day, the Bazaarvoice engineering team tackles interesting and challenging problems across virtually every major computer science problem domain, and we do it all at a massive scale.

Bazaarvoice is looking for outstanding people who are passionate about building great software, and want their work to have real-world impact. Product data and user generated content are the driving forces of Bazaarvoice.
This engineer will join the team working on our Syndication platform which powers our syndication network allowing clients to share user generated content like ratings and reviews, questions and answers across more than 2.3 billion client products.
As a senior engineer on the team, you will be responsible for helping design, develop, deliver and own a range of solutions to extend Bazaarvoice's syndication network.

Responsibilities:

Test Driven Development (TDD). Write high quality code, participating in coes reviews and advocating for best practises of software development. Collaborate with cross functional teams, senior staff and principal engineers. Own and deliver high quality technical solutions with a strong delivery mindset. Coach junior engineers. Triage, investigate and resolve production issues and outages. On call rotation and responsibilities. Experience with implementing monitoring and alerting for applications.

Required Skills & Experience:

5+ years of professional software development experience. Strong software development knowledge in programming languages such as Java, Javascript, Typescript. Experience with working on cloud native technologies. Familiarity with NoSQL databases, such as MongoDB or DynamoDB. Familiarity with CI/CD pipelines and DevOps practices. Understanding of Agile software development methodologies. Experience with version control systems (Subversion, Git). Excellent problem solving and communication skills.

Desirable:

Event-driven serverless architectures using AWS services such as Lambda, S3, Step Functions, API Gateway, DynamoDB, and EventBridge. Familiarity with event driven solutions, e.g.Kafka. Familiarity with search engines like Elasticsearch or OpenSearch. Familiar with Infrastructure as code tools, e.g. Terraform, AWS Cloudformation, Sam.

#LI-EM1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers' outcomes.
We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it's in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we're laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.
We champion what's best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.

Please note: A basic background check will be required for the successful candidate

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.