Job Description

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.


With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!


Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.

Role Overview

At VoCoVo, our software engineering teams develop our Software as a Service (SaaS) offerings that run on our cloud computing platform, and the software that runs on our large estate of hardware appliances 'on prem' at our customers' stores.


We currently have vacancies across two closely linked development teams, these positions will report to the Technical Lead and work closely within a multi disciplined agile scrum team including Product, Delivery and QA. Throughout our hiring process, we will work with you to determine which team is the best fit for you.

"Red Pandas"

- This team is focused on services and tools that facilitate the management of customer estates at scale. The team will provide tools for our Customer Support team, channel partners / distributors, and retail customers, enabling them to install, configure, maintain and update the firmware and software deployed in stores. The work spans the full stack from the user interface within the cloud service to the computing hardware in each store.

"Velociraptors"

- This team is one of a pair of teams focused on our 'on prem' solution. This includes the integration and management of the hardware and software that makes up VoCoVo's on premise offering, including where required, working with the technology

partners who provide our devices. This pair of teams will be the development department's subject matter experts on VoCoVo's connected store solutions. Development teams are supported by a Systems Engineering team, responsible for networking, in-store hardware and OS, a Cloud platform team, an Enabling team who provide the overarching technical strategy and architecture, and the other team Technical Leads.

What we're looking for

The following skills are highly desirable but we do

not

expect you to have them all:





Hands on experience with Backend Node.js/Typescript, with demonstrable experience of impacting important projects in a Senior position. Full stack engineering experience utilising modern front end development tools and libraries such as React. Strong experience in the design, implementation and integration of HTTP APIs. Great communication skills and the ability to explain complex concepts in a clear manner (both verbally and in writing). Hands on design and operational experience of SQL and/or NoSQL databases. Experience with container based development workflows and automation (Docker/K8s). A good level of familiarity with Linux operating system. Experience with authentication models. An advocate for high technical standards, you'll be passionate about consistently setting and maintaining high standards for code quality, architecture and best practices. You have in-depth knowledge of your discipline and are able to operate independently, making your own judgments about when to consult the Technical Lead and other colleagues.

"Nice to have" skills

Experience working with fleets of IoT hardware, or equivalent challenges of remote systems. Exposure to and an understanding of MQTT and the Eclipse foundations Sparkplug certification. Writing of integrating authentication and account systems like OAuth2, SAML, LDAP, AD. An understanding of Microservice and Monolith patterns and migration strategies (previous experience of undertaking migrations would be desirable). Cloud experience (Azure cloud services), although experience with any cloud technology is appreciated. Experience with remote device software updating tools, such as Mender.

What you'll do

Develop robust and scalable Typescript/Javascript to contribute towards the goals of the team. Work collaboratively with colleagues to consult upon, make and record evidence based architectural decisions. Conduct code reviews and champion high coding standards to maintain code quality. Proactively focus on identifying and mitigating technical risks. Support the Technical Lead and Product Manager in making choices and planning ahead for future work on the product roadmap. Encourage collaboration, share your knowledge and mentor more junior members of the team. Take a genuine interest in the success of the team and maintain a commitment to fostering a collaborative and supportive environment.

Salary

Salary range: 68,000 - 78,000

Benefits

25 Days Holiday + Bank Holidays (increases with years of service) Option to buy or sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle2Work Scheme Electric car green salary sacrifice scheme Enhanced Maternity & Paternity package Child Care Scheme Training & development opportunities Company organised events Pension (Royal London Group) 5% employer contribution matched Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.


We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo's

'VOICE'

Values is important to us, shaping our collaborative and innovative culture.

VALUED

Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity

ONE TEAM

Collaboration of all for VoCoVo's happiness and success

INNOVATION

Our products are constantly evolving to tackle the pain points of retailers across the globe

CUSTOMER FOCUSED

Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations

EMPOWERED

Our people are empowered to do the right thing and make decisions without loads of red tape



If you feel this could be the right fit, apply now!