Job Description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!


We are growing our engineering team at Trustpilot and are looking to welcome a Senior Software Engineer into the Business Marketing Web team!



You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. This is a place where you can grow as an individual while having a direct influence on the technical direction of projects and technological choices.



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About the team

The Business Marketing team owns Trustpilot's public-facing marketing experiences - the pages, journeys, and platforms that attract, educate, and convert businesses from small merchants to global enterprises. We sit at the intersection of Marketing, Design, Product, Analytics and Engineering, turning strategy and content into performant, reliable, and measurable web experiences.


Working with a modern tech stack shared with our consumer products, we build and evolve high-traffic, SEO-critical and conversion-optimised websites that operate at global scale. Our work directly influences pipeline, revenue, and brand perception, and we obsess over UX, speed, accessibility, experimentation and data-driven decision-making. Our squad of engineers, designers, and content managers ensures every digital interaction is fast, accessible, and optimized for growth.



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What you'll be doing

Lead Technical Direction:

Spearhead the technical direction of projects from initial concept to final deployment, ensuring we follow a "build it, run it, own it" philosophy.

Mentor & Coach:

Act as a technical anchor for mid-level engineers, providing mentorship and support to help them progress in their careers (specifically toward Software Engineer III standards).

Standardize Quality:

Implement a comprehensive automated testing suite across the site to provide high levels of observability and measurability.

Champion Accessibility:

Drive the effort to ensure all sites on the business marketing web property meet AA accessibility standards.

Cross-Engine Collaboration:

Break down silos by pitching ideas and showing influence outside of your direct domain, collaborating with teams across Engine 1 and the wider engineering community.

Solve Complex Problems:

Troubleshoot intricate software issues and leverage your knowledge to propose innovative solutions for complex components, web performance, and SEO.
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Who you are

Technical Excellence & Best Practices

Full-Stack Proficiency:

Extensive experience building applications with React, Node.js, and TypeScript/JavaScript to a high technical and visual quality.

Cloud & Infrastructure:

Proficient with AWS, specifically using CloudFormation to manage infrastructure and CI/CD pipelines for seamless deployment.

Quality Advocate:

Experience establishing automated testing suites to ensure high code quality and observability.

Growth, Performance & Compliance

Web Vitals Specialist:

A deep understanding of page speed, performance, and Core Web Vitals to ensure our public-facing site meets consumer-grade standards.

Accessibility Champion:

Committed to ensuring web experiences meet AA accessibility standards.

Data-Driven Mindset:

Experience implementing analytics, tracking, and A/B testing frameworks to drive growth while ensuring data and privacy compliance.

SEO Savvy:

Knowledge of SEO considerations to maximize the visibility of our public marketing properties.

Collaboration & Leadership

Strategic Partner:

Ability to foster a strong design partnership and communicate complex technical concepts to non-technical stakeholders.

Mentor & Influencer:

A natural coach who enjoys mentoring mid-level engineers and influencing technical choices across the wider engineering community.



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Some relevant technologies and services we use

Infrastructure:

AWS (ECS, Lambda, SNS, SQS, CloudFormation), Docker

Languages & Frameworks:

TypeScript, JavaScript, Node.js, Next.js, Localization tooling

Frontend:

React, CSS Modules, SASS, Styled Components

Database & CMS:

DynamoDB, PostgreSQL, BigQuery, Contentful

CRM:

Salesforce

Find more here:

http://stackshare.io/trustpilot

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What's in it for you?

A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance PlanFull access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

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About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever -- to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial -- we help consumers make the right choices and businesses to build trust, grow and improve.



Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.



We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.



Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.




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Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.


Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.


If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.


Any offer of employment for this position will be subject to our standard background checks.

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever -- to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial -- we help consumers make the right choices and businesses to build trust, grow and improve.



Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.



We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.



Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.


Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.



If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.



Any offer of employment for this position will be subject to our standard background checks.