Job Description

About GDS at Unisys

Global Delivery Services (GDS) provides the service management and transformation capabilities that enable Unisys Business Units to deliver consistent, scalable, and outcome-led solutions to clients worldwide.

Why Join GDS?

Join a growing global team focused on shaping modern, value-driven service delivery. This role offers:

- Real-world exposure to managed services, commercial modelling, and productised, standardised solutions - Structured enablement in solutioning, presales, and value articulation - Opportunities to grow your influence across Unisys and beyond - Hands-on deal experience and collaborative team development

Your ImpactDesign & Deliver Solutions

- Lead or support the design of multi-year, commercially viable managed services - Map client needs to standardised GDS offerings and coordinate full solution development - Produce cost inputs, architecture artefacts, and service design deliverables - Collaborate with platform delivery, sales, and finance for validation and sign-off

Engage & Influence Stakeholders

- Engage internal stakeholders, with growing opportunities to influence externally - Deliver presales presentations and articulate solution value clearly and credibly - Analyse current states, uncover transformation levers, and shape business-aligned roadmaps

Demonstrate Value & Drive Innovation

- Translate GDS capabilities into client outcomes and business impact - Identify gaps, risks, and differentiators during solution shaping - Share customer insights to inform offering development and improve relevance

Learn, Grow & Contribute

- Build fluency across GDS services (e.g. ITSM, SIAM, MIM, OCM, T&T, PMO) - Contribute to team development through reviews, artefacts, and process improvements

You will be successful in this role if you have:

- Fluent in English (additional languages a plus) - ITIL 4 Foundation certification (required) - 2-5 years' experience in service management and presales - Experience engaging C-level stakeholders, with a current focus on internal engagements - Familiarity with managed services design, costing, and delivery in an MSP environment - Strong commercial awareness and excellent communication skills

What Success Looks Like

Delivery of validated, high-quality solution inputs

Clear articulation of value in presales conversations

Trusted contributor across internal and customer-facing engagements

Demonstrated growth in technical, commercial, and consultative capability

Job Types: Full-time, Permanent

Reference ID: REQ567356