Job Description

Company Description

About us

Every company in the world, needs to understand who they are doing business with.



We are re-imagining how humans find, read and distil knowledge from the internet - at unprecedented scale and accuracy, to answer critical questions about suppliers, donors, investors and third parties. We are addressing a sector-independent problem for a global market.



We are pioneers, working at the forefront of AI and applied research, to build a fully distributed, heterogeneous and scalable system, using the latest technologies.


We help the world 'do better business, faster'. Our clients include the world's leading companies, charities, universities, law firms and financial institutions. Using Xapien, in minutes, they can do work that previously took hours and days.



We have over 100 customers, in 3 continents, last year we doubled in size and this year we plan to triple. Our investors include tech founders, professional investors and recognised institutions, including Sequoia Capital.



If you are bright, driven and excellent at what you do, then we would love to explore you building your career with us. We're actively seeking exceptional individuals who are not only bright and driven but also excel in their field. If this describes you, we're eager to discuss the possibility of you joining our team and building your career with us.

The Challenge:

Xapien helps the world's largest organisations improve the efficiency and resilience of their third-party risk programmes. Working with large Enterprise customers requires that we effectively understand their requirements, and engage with senior stakeholders to co-create a vision of the future powered by Xapien's technology.

The Role:

We are looking for a Senior Solution Consultant to join our Solutions team. You'll work at the intersection of Xapien's platform capabilities, customer needs, and business value, leading solution discovery and creating solution designs that maximise the value of Xapien's AI platform to prospects and customers. As an SME in your field, you'll leverage your expertise and broader market understanding across both pre- and post-sales activities. This role will engage with all parts of the organisation, acting as a key conduit of client requirements into Product and Engineering, partnering with Customer Success on key accounts, and supporting broader proposition strategy within the Go-To-Market function.

Here's what you will be responsible for:

Partner with Sales to qualify, develop, and progress pipeline opportunities by providing solution expertise throughout the customer journey.? Act as the primary SME resource and trusted advisor during the sales process, deeply understanding client challenges and requirements. Lead discovery sessions to map current processes and identify alignment with Xapien's platform capabilities and roadmap. Deliver compelling product demonstrations, proof-of-value sessions, and solution designs, tailored to specific client pain points and industry sectors. Own the solution for each of Xapien's Enterprise clients by working closely with the client, Product, and Engineering teams during the sales and discovery stages to build compelling solution designs that enable our clients to achieve their desired outcomes. Complete RFP responses and respond to client queries on features, security, APIs, integrations, and best practices, engaging with internal stakeholders where required. Equip the go-to-market team with up-to-date enablement collateral, sales guides, competitive positioning, and FAQs.? Develop and maintain documentation and case studies that showcase Xapien's value proposition in key markets. Support clients through onboarding and implementation, leading configuration workshops, ensuring smooth early-stage adoption for new clients, developing solutions to address and overcome client challenges within current platform capabilities. Work closely with Product, Engineering, Customer Success and Marketing teams to gather and relay customer insights and evolving trends from the field to contribute to ongoing product strategy and development. Represent Xapien at client meetings, industry events, and external partner engagements as a subject matter expert. Stay up-to-date on trends in due diligence, AI, third party/supply chain risk, and compliance to guide clients and internal teams.

Qualifications

Your skills & Experience:

Must-haves to be successful in this role:

Previous experience in a client-facing solution consulting, pre-sales or advisory/consulting role (either SaaS or professional services environment). Familiarity with due diligence, supply chain/third party risk management, KYC/AML, or compliance. Experience engaging with senior-level stakeholders at large multinational organisations. Demonstrable track record supporting successful go-to-market execution and complex deal cycles. Ability to communicate technical concepts to non-technical buyers and influence all levels of customer stakeholders. Outstanding verbal and written communication, presentation, and stakeholder management skills. Strong partnership skills to work cross-functionally with Sales, Marketing, and Product teams. Confident delivering live demos, handling objections, and conducting workshops/webinars for prospects. Analytical, resourceful, and able to thrive in a dynamic, rapidly-evolving commercial environment. Strong organisational and project management skills.

Nobody can do everything but here's a few related things we're interested in:

Good understanding of CRM, sales intelligence, and GTM tools such as HubSpot and other sales enablement platforms.? Experience supporting software integrations (APIs, SSO, etc.) is highly desirable. Curiosity, adaptability, and a passion for learning new technologies.

Additional Information

Here's our promise to you:

We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work. We succeed together- you will own a meaningful part of the business through our employee shares & equity programme. Private health insurance to keep you in tip-top condition. Life Insurance - let's hope nobody ever needs this!. Unlimited holidays - yes, it's really uncapped. A 1k wellness and development fund per year (including access to Wellhub - formerly Gympass). We equip each new team member a high-spec MacBook. Regular team lunches and gatherings. Fun and inclusive monthly social events, from go-karting to mini golf to karaoke to rounders in the park. Two days paid volunteering per year. X day - one whole company day off every year so we can all switch off Slack and reset. * Flexible and hybrid working.