Job Description

Interviews are expected to be held on the 4th December 2025
This job is open to University of Leeds employees only
This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.
Do you want to be part of a professional service, committed to supporting students and colleagues and delivering an exceptional student experience? Are you customer focussed and flexible in your approach? Do you enjoy working with a wide range of different people?
The University of Leeds is one of the top 80 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.
We are looking to appoint an enthusiastic, adaptable and flexible individual who is committed to supporting and improving student education activity, whilst being comfortable working across different teams and with a variety of colleagues across the University. You will have excellent interpersonal and communication skills, with the ability to work collaboratively. You will have the ability to provide leadership, management, direction and support to colleagues within the team including co-ordinating workloads.
The role will be based in the Student Education and Experience team within Leeds University Business School (LUBS), supporting the Student Support Manager to co-ordinate and deliver the team's operations, aligned to School, Faculty and University strategic plans.
Working in Student Support, your role will be to provide administrative support, manage Student Support Officers; providing support as a senior colleague and guidance on more complex queries.
Student Support promotes wellbeing initiatives, in addition to meeting students individually to assess their circumstances, providing support and guidance on academic policy issues. If you like the idea of being part of a community of over 900 professional staff working across our campus to enhance the student experience then we would love to hear from you.
Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit:
What we offer in return

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's over 40 days a year!
• Generous pension scheme plus life assurance- the University contributes 21.6% of salary
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!
To explore the post further or for any queries you may have, please contact:

Skills Required