Job Description

Are you seeking an exciting and fulfilling new opportunity? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring forward ideas that make a real difference. Be part of a mission-driven organisation dedicated to advancing clinical research and transforming lives.

Role Objectives:

The

Senior Supply Chain Operations Manager

leads the integrated management and strategic direction of warehouse and production operations. This role is fully accountable for proactive facility management, quality systems, and seamless execution of supply chain activities supporting EAP, PTA, Clinical Supply, and Named Patient Programs (NPP) across the region.

This manager fosters a culture of excellence, continuous improvement, and strict regulatory compliance, ensuring facilities remain audit-ready for health authority and customs inspections. The role drives operational efficiency and supports business growth.

The Ideal Candidate:

Strong Leader Quality Focused Detail Oriented Adaptable

What You'll Do:

Ensure compliance with UK and EU GDP and GMP regulations and all applicable global regulatory requirements, including drug serialization and controlled drug handling. Oversee customs and trade compliance across all business transactions and jurisdictions. Maintain high Health and Safety standards, leading incident investigations and implementing corrective and preventive actions. Provide integrated oversight of warehouse operations, logistics, and secondary packaging and labeling activities. Review and approve production schedules in alignment with business objectives and patient needs. Proactively maintain, validate, and oversee infrastructure, critical systems, and equipment. Serve as primary operational owner of the Quality Management System, managing complaints, deviations, CAPAs, and change controls. Monitor operational performance metrics and service level agreement adherence. Assess business pipeline to plan workforce needs, capacity optimization, and extension initiatives. Drive process automation, continuous improvement, cost optimization, and global process harmonization initiatives. Manage departmental budgets, resources, and cross functional collaboration across operations and project teams. Lead quality audits, client bid defense presentations, and mentor and develop multi disciplinary staff as a subject matter expert.

What You'll Need:

Bachelor's Degree in Life Sciences, Supply Chain Management, or related field (required) 7+ years operations management experience in pharmaceuticals/clinical supplies Comprehensive knowledge of UK and EU GDP and GMP regulatory requirements, including controlled drug handling Demonstrated experience operating across global customs and trade compliance frameworks, including bonded regimes Proven hands on experience with secondary packaging and labeling operations, including GMP activities such as label layout management, master batch records, BOM, and assembly processes Strong experience working within Quality Management Systems (QMS) and managing system validation activities Proven experience in managing and implementing drug serialization processes and ensuring compliance with relevant regulations (EU FMD/ UK MHR/ US DSCSA) High proficiency with ERP systems and strong working knowledge of Microsoft Office applications Excellent leadership, people management, communication, and presentation skills, including experience leading multi site teams Strong understanding of global operational systems and compliance requirements within regulated pharmaceutical environments

What We Offer:

Private healthcare insurance
Long-term illness Cover
Death in service cover
Salary sacrifice pension
Annual leave
Paid maternity & paternity leave
Volunteer day

What sets us apart:

WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to more than 120 countries worldwide, addressing unmet patient needs.

We're Committed to Our Team:

WEP has many initiatives to encourage wellness, growth, development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events and all that we do to support our employees.

We're Committed to DEI:

At WEP Clinical, acceptance, recognition, and engagement are the core values of our DEI. We are committed to providing employees with opportunities for personal and professional growth and success, embracing the unique identities of all individuals.

Our services include:

Access Programs
Clinical Trial Services
Patient Site Solutions
Clinical Trial Supply
Market Access and Commercialisation WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment. WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual's race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination of employment. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.