Job Description

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.


We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.


In a simple sense all our work, at whatever level should continue to support the strategy of: 'Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.


The Promoting Independent Living Service (PILS) is a CQC Registered Service with a GOOD rating that supports citizens with learning disabilities to live independently within their own homes.


You will be one of the Senior Support Assistants at one of the properties we support which has 8 tenants all housed in their own flats and a staff team in it.


If you would like to visit the support living accommodation or find out more about the role, please contact malcolm.shiner@coventry.gov.uk




What is the job role?

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).



As a Senior Support Assistant, you will be a key member of our team, providing high standards of person-centred support to our service users. Through a creative and caring approach, you will build good relationships with service users, supporting them in the planning of goals and living as independently as possible, while leading a team of Support Assistants to achieve positive goals for our Service Users


Staff work together to develop Tenants' life skills enabling them to navigate all the challenges of living independently, with guidance, support, advice, and sometimes drawing on their own experiences.


The rewards of seeing Tenants achieve are so uplifting to all involved and are great motivation for the days that might not go to plan.


You will provide not only support to Tenants to develop their life skills, you will also have the responsibility of line management support to your team, holding regular supervision sessions with them along with regular team meetings Your good rota management skills will ensure that the tenancy is adequately staffed at all times, complete support plans, positive handling plans, audits, and Health & Safety checks at the properties.


No two days are the same, you'll enjoy a diverse workload and have the opportunity to stretch current and learn new skills. PILS prides itself on being a supportive environment, where people can make the most of personal development opportunities to achieve positive professional outcomes.


If you have the skills to advise on life choices whilst ensuring the principles of the Mental Capacity Act, you may be the person that we are looking for.


The service cover is required 24/7, shifts work will be required. These can be a 7 am or 8 am start for an early shift. 2 pm - 4 pm if on a late shift finishing at 10 pm or 11 pm if on a sleep-in, meaning that you will sleep at the property over- night and begin work the following morning. You will work a rolling 6-week rolling rota pattern, including bank holidays, weekends, and sleeping-in shifts. You will have several identified office days where you can arrange for your supervisions etc to be completed. These are at our offices at Wilfred Spencer Centre, Whitaker Road and are 8:30 am - 4:30 pm.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

IF YOU CANNOT COMMIT TO ALL OF THE ABOVE THEN PLEASE DO NOT APPLY
Who are we looking for?

You'll need:

You will have a Diploma 3 in Health and Social Care or equivalent/ or be committed to achieving this within the agreed timescale from appointment to the post. Experience of working with adults with learning disabilities. To have a good knowledge of safeguarding, policies and procedures. To work with management to ensure that all Tenants' needs are being met to support their individual outcomes. The ability to lead, and work as part of a team, using own initiative and respond flexibly to the needs of Tenants promoting dignity, respect and choice at all times. Working as part of our management team, you'll have the benefit of engaging with people face-to-face as you work in partnership with Social Workers, Nurses, Occupational Therapists, Physiotherapists, and a range of other practitioners. With excellent relationship-building skills, you'll work closely with members of the team and Seniors across other locations. To have the ability to assess service user needs, record and maintain records both paper and electronic and monitor accordingly, to communicate and liaise with staff, tenants, relatives and with other professionals, on a day-to-day basis. You'll enjoy using a proactive problem-solving approach to achieve successful outcomes for both your staff team and the tenant you support. Basic Knowledge of different electronic programs and a willingness to learn new programs to support you within your role.


If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme

- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 18th November 2025

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.



At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.


To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.


If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies


Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.


Our Values are:


Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. * Value and respect: We put diversity and inclusion at the heart of all we do.