Job Description

Job Title:

Senior Support Worker

Salary:

27,711 - 30,060 pro rata plus enhancements

Hours:

18.5 hours (part-time) pro rata

Contract:

Permanent

Location:

South Recovery Hub

About the Role

As a Senior Support Worker, you will provide essential support to the service and the team, offering management cover as needed. Flexibility is key, as you may be required to work across different services.

About You

We are looking for individuals who bring the following to the role:


Experience managing a staff team in a care setting. Proficiency in using Microsoft Office applications. Knowledge of strength-based care. Understanding of the needs of older people. Familiarity with CQC and Adult Social Care assurance processes.

About the Recovery Hub Service

Our Recovery Hub service collaborates with individuals to identify their strengths and tailor support to meet their unique needs. This approach helps people live independently in their own homes for longer, which is something we know they value.

What We Offer You

We pride ourselves on providing an excellent employee experience, including:


A competitive salary and annual leave entitlement plus statutory holidays. Membership of the West Yorkshire Pension Fund with generous employer contributions. Flexible working arrangements, subject to service requirements. A clear career pathway and continuing professional development opportunities. A range of staff benefits to enhance your wellbeing and make your money go further.

How to Apply

Apply online by completing the application form. Please read our guidance for further advice and ensure all sections are completed before submitting your application.


For an informal discussion about the role, please contact Marie Ford at 0113 843 5777.


A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our

recruitment of ex-offenders policy

.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.


This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.


If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the

Skilled Worker visa

route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least 38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Responsibilities

Participate in multi-agency meetings including the care programme approach (CPA). This will also include working collaboratively with health professionals to apply the principles of the Mental Capacity Act (2005). To build and develop positive links with the local community and mainstream resources including the use of leisure, education, employment, volunteering and faith organisations and support customers engagement with these resources. To lead, develop and organise group activities and assess for any potential risk both in the building and community. Where activities are in the building base, this includes the setting up of the room/s as appropriate. To facilitate customers on outings and/or appointments as required. To assess and undertake lone working as required. To support customers to develop or maintain life skills by the provision of advice prompting, guidance and/or signposting. To undertake financial transactions in line with LCC Financial Regulations. This may include amenity funds, petty cash, and applications for grant funding. To support customers to manage their medication as specified in their support plan and to administer medication if required and where staff have reached the required competency and reviewed every 6 months. To provide personal care and support to customers where required and as specified in their support plan. To support the safeguarding of customers within a positive risk management framework, ensuring that all safeguarding issues are monitored and reported promptly in line with the multi-agency framework. To liaise and communicate with relatives, carers, other professionals, and appropriate agencies. To co-ordinate and facilitate service users to become involved in the on-going development of the service. To support and encourage customers to become involved in the ongoing development of the service. To ensure the provision of advocacy services to customers. To deal with crisis and challenging situations appropriately. To attend and participate in meetings, training, personal supervision, and performance appraisal as required.To respect the confidential nature of the work and ensure that customers and carers are aware of the Council's policies relating to the customers access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR). To accurately complete all necessary documentation on the Client Information System (CIS), records and reports as necessary and determined by the LCC procedures including the Code of Practice. To comply with the requirements of all Leeds City Council policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy and Procedures. To actively promote and support Leeds City Council's and Departmental Policies best practice and diversity and equality of opportunity. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Commitment to undertake a Level 3/4 Adult Care Worker Apprenticeship within 12 months of commencement of the post.

Essential requirements

It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.


Ability to communicate orally and in writing complex and sensitive information effectively, accurately, and concisely between various stakeholders. Ability to promote and work in a supportive and enabling manner that focuses on supporting individual customers to achieve their goals. Ability to undertake moving and handling. Ability to use a person-centred approach and undertake and monitor support plans and risk management plans. Ability to promote, support and enable customers to make choices about their lives. Ability to support customers with people skills when they meet and interact with other people. Ability to manage challenging situations appropriately. Ability to show empathy and patience when supporting customers. Ability to work unsupervised and on one's own initiative daily. Ability to work with and consider the needs of customers from diverse backgrounds. Ability to make decisions and work flexibly as part of a team. Ability to work in partnership with other professionals and agencies. Ability to collaborate successfully with mainstream community resources to promote and facilitate access for customers. Demonstrate an understanding of the importance of confidentiality and the needs and wishes of customers as appropriate. Demonstrate an awareness of the needs associated with vulnerable adults. Demonstrate an understanding of diversity issues within local communities. Knowledge of current policies and trends in relation to vulnerable adults. Requirement to complete the Care Certificate within 12 weeks of commencement of the post. Demonstrate functional skills in literacy and numeracy at Level 2 or equivalent. Commitment to undertake a Level 3 Adult Care Worker Apprenticeship within 12 months of commencement of the post. Experience of enabling customers to access mainstream community resources. Experience of collaborating with people in a health and/or social care setting. Experience of working as part of a team. Experience of implementing person centred approaches. Experience of communicating with individuals using a variety of methods.

Essential Behavioural & other Characteristics

Understand and embrace

Leeds City Council Values and Behaviours

and codes of conduct. Committed to continuous improvement in all areas and work towards delivering the

Best City Ambition

of Health & Wellbeing, Inclusive Growth and Zero Carbon Able to understand and observe Leeds City Council equality and diversity policies. Perform all duties having regard to an employee's responsibility under Health and Safety Policies. Willingness to actively participate in training and development activities. Flexible and adaptable to change to assist other services as required commensurate to grade. Participate in appraisal, training, and development activities. Be aware of and comply with Leeds City Council policies and procedures. Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. To respect each customer's right to exercise choice and take control over their own lives.

Desirable requirements

It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.


Ability to work with a variety of electronic communications and technology. An understanding of the Authority, its function and organisation. Knowledge of the social model of disability. Knowledge of Health and Safety at work policies. Knowledge of other providers. Knowledge of how voluntary sector and community groups are organised and co-ordinated. Experience of providing support for vulnerable adults. * Knowledge of the problems of disadvantaged groups.