Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



The Surveying Services team sits within the Property & Asset Management department. The team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client's properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.



This is an exciting role for anyone who has extensive experience in property management acting as a client lead or looking to step up into that role.

The Central London Surveying Services team manages a wide range of assets for a variety of client sizes, with an expertise in central London offices and commercial estates.



General Expectations Will Include



Ensuring consistent, high quality service delivery across all areas for the Clients where you hold responsibility

Oversee the transition of client/properties in and out of JLL Property Management

Responsible for preparing data for financial reporting

Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales.

Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly

Manage performance of third-party suppliers, (agents, solicitors, contractors, etc.) ensuring agreed costs/timescales are adhered to.

Review and approve service charge budgets in accordance with RICS guidelines

Review service charge cash flow and budget regularly

Approve service charge reconciliations in accordance with RICS guidelines

Identify and progress opportunities for cross selling activities to the wider JLL teams

Explore and keep up to date with new ideas and initiatives in the market and keep abreast of what our competitors are doing

Actively seek out opportunities for providing added value initiatives for the client.

Have a good understanding of market conditions and surrounding opportunities and threats so that we can keep our clients well informed

Develop and contribute to steering group such as the Office and Industrial Boards within management services

Identifying and actioning any asset management opportunities

Leading Client meetings where directly responsible

Building strong working relationships with existing clients

Managing and supporting direct reports within the team

Mentoring individuals across the business



Knowledge & Experience



High attention to detail, well organised and a good initiative level

A team Player in a fast-moving dynamic team

Show the ability to cross sell other services within JLL

Be adaptable and above all keen and enthusiastic

A desire to progress and generate new business

Ability to build and maintain effective relationships both internal and external to JLL, including with clients

Forward thinking and proactive

Can supervise and develop team members

Excellent presentation skills



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.