Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do:

Working in the Safety Systems Engineering team, part of Platform Engineering within the Network Operations function of COO, the Senior Engineer for Safety Service Operations, is responsible for supporting the portfolio of safety services that Inmarsat deliver today and in the future. This includes the upcoming IRIS ATN service as well as the existing BGAN based Safety Services and legacy E&E safety services.

The successful candidate will be required to ensure that safety services are operating correctly at all times, responding to incidents, taking corrective action where needed, and proactively managing both the short-term (e.g. system faults, configuration changes, security vulnerabilities) and long-term (e.g. future enhancements) operation of these services.
The day-to-day:
Responsible for the day-to-day operation of the portfolio of safety services Identify and work on solutions to improve the failure detection, monitoring and recovery of the services and platforms Strive to become a Viasat Subject Matter Expert for the safety systems and services Responsible for supporting the life cycle management of the systems supporting the aero safety services within the scope of the team's responsibility Ensure the availability of safety services and follow any issues to resolution with suppliers or partners as required Providing a third-line response to faults and failures and working to resolve them logically, methodically and efficiently. Involves working closely with other COO teams such as Global Operations or Customer Care Manage changes and enhancements to safety services/systems such that service availability is not compromised Participate in change control boards internally and externally (ISP, vendors) as required Work with equipment manufacturers, software suppliers and other internal and external stakeholders to propose and assess changes and/or enhancements to the aero safety services Maintain operational documentation relating to safety services/systems and support continual improvement of those documents and processes Participate in an after-hours on-call support rota.

What you'll need:
Experience in telecommunications technologies, an understanding of IP-based mobile networking technologies and ideally satellite or mobile communications systems Administration and usage of various operating systems (Windows and Linux) Programming/scripting experience (e.g. bash, C, C++, python, perl, ruby, java, HTML, etc.). Database technologies (PostGres, Oracle, MySQL etc) Significant hands-on experience with managing, maintaining, and upgrading operational systems Strong analytical and debugging skills Good oral and written communication skills, able to express ideas and describe problems clearly and succinctly and establish good working relationships with peers and other teams Self-motivating, flexible, ability to work individually or as part of a team and be able to work and manage multiple overlapping activities

What will help you on the job:
Knowledge of networking technology and protocols including routers, switches, firewalls, TCP/IP, UDP, BGP, HTTP(S), SSL/TLS, SSH, SNMP etc. Knowledge of IT security practices and technologies including IPSec and PKI, Antivirus, Malware Familiarity with Devops practices, methodologies and toolsets Familiarity with Cloud computing principles and technologies Familiarity with ticketing systems, incident management and change control tools and processes. Familiarity with Viasat's safety services and satellite communications principles

Additional Information

You must be eligible to work in this location advertised.
EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.