Job Description

About the Role:

We're looking for a confident, enthusiastic, and reliable

Senior Team Member

to join our front-of-house team. You'll support daily operations, lead by example, and ensure a smooth and enjoyable experience for our guests. This is a great opportunity for someone with hospitality experience looking to step up into a supervisory role or gain further responsibility.

Key Responsibilities:

Lead and support the front-of-house team during busy shifts Deliver exceptional customer service at all times Handle customer queries and resolve issues professionally Maintain high standards of cleanliness, presentation, and efficiency Support the management team with training, opening/closing duties, and stock control Ensure all health and safety policies are followed Contribute to a positive and motivated team environment

What We're Looking For:

Previous experience in hospitality or retail (1+ years preferred) A natural leader with strong communication and interpersonal skills Confidence in handling customer service issues or team challenges Ability to stay calm under pressure and keep service running smoothly Flexible and available to work evenings and weekends Responsible and reliable, with attention to detail

What We Offer:

Competitive hourly rate Opportunities for training and progression A friendly, supportive team environment Flexible working patterns Staff meals on shift and other perks (where applicable) The chance to grow with a well-established venue
Job Types: Full-time, Permanent

Pay: 11.44-14.20 per hour

Benefits:

Discounted or free food Employee discount
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: TNTA Senior Team