Project Delivery: Work with teams to successfully deliver complex rail projects, ensuring technical excellence, efficiency, and timely completion. Client Relationship Building: Develop and nurture meaningful relationships with clients, understanding their needs and ensuring outcomes that meet or exceed their expectations. Technical Expertise: Apply your in-depth technical knowledge to address complex challenges and deliver innovative, sustainable solutions. Team Development: Support the growth and development of colleagues by sharing knowledge, mentoring, and fostering an inclusive learning environment. Collaboration: Build strong partnerships with internal and external stakeholders, encouraging open communication and teamwork. Compliance & Risk Management: Ensure all projects meet relevant regulations and standards, and proactively address risks to safeguard successful outcomes. Client Experience Leadership: Provide high quality leadership, working alongside Rail Key Account Leads, to drive the coordination and reporting of Market to Opportunity (MtO) and Pursuit to Win (PtW) efforts to strengthen client relationships, secure new work, and deliver exceptional results. Strengthening Opportunity Pipeline: Monitor Market to Opportunity (MtO) Client Account activities, ensuring data accuracy and effective pipeline reporting. Leading and Coordinating Pursuits: Provide pursuit leadership, working with Account Leads and Discipline Leads to allocate appropriate bid resources, track progress, and deliver high quality bid submissions under tight timeframes. Client Feedback: Monitor client feedback and survey results, identifying trends and setting actions to continuously improve outcomes. A degree in Civil Engineering, Rail Systems,Transportation, or a related field. Chartered Engineer status or equivalent is essential. Significant experience in the rail industry, including delivering large-scale projects and collaborating with diverse teams. Strong understanding of the UK rail sector, including regulations and industry standards. Demonstrated ability to build relationships and support client-focused pursuits. Excellent leadership, communication and interpersonal skills, with a collaborative and inclusive approach. Personal Attributes: A collaborative leader who fosters teamwork and inclusion while driving results. Approachable and client-focused, with a commitment to delivering outcomes that delight clients and an enthusiasm for building long-term relationships. A confident communicator who listens actively, able to engage effectively with diverse stakeholders at all levels. Organized and detail-oriented, following through on personal commitments and holding others accountable for theirs.
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