Job Description

We have an excellent opportunity for an experienced professional to join our compliance team as a Senior Technical Officer and you might be exactly who we're looking for!

The role - Ref: 25/091

senior technical Officer (Gas and Water)

Permanent

37 hours per week

Scale PO 3 - 6 (39,862 - 42,839 per annum)

We are seeking an experienced and highly motivated Senior Technical Officer to join our team, playing a pivotal role in ensuring compliance with gas and water safety regulations. This role involves overseeing servicing, maintenance, and installation work across both domestic and commercial properties, with a key focus on managing the Gas servicing programme, including all related certification and documentation.

You will develop and manage the annual gas servicing programme to ensure all mandatory deadlines are met. Close collaboration with the Asset Compliance Officer, in house teams and contractors will be required to plan and execute boiler installations and upgrade projects, as well as overseeing responsive repairs, empty homes and out-of-hours gas services.

A significant part of the role will involve managing gas-related contracts to ensure high-quality service delivery whilst adehering to strict budgetary controls. You will also implement an audit regime to monitor compliance, identifying areas for improvement as necessary.

As the responsible person for legionella management, you will oversee contractor performance, ensure compliance with safety standards, and manage all associated documentation. Additionally, you will manage the water treatment contract for the control of legionella bacteria, ensuring full statutory and legislative compliance.

You will have day to day supervision of the Gas Technical Officer, ensuring they are equipped to maintain high service standards while also ensuring compliance with Gas Safety (Installation and Use) Regulations, Building Regulations, CDM Regulations, and all other relevant health and safety legislation.

You will provide technical advice to colleagues, contractors, and tenants, while responding to customer complaints and inquiries promptly. Additionally, you will chair progress meetings, manage certifications, and oversee the annual installation programme and budget.

The ideal candidate must hold relevant domestic and commercial gas qualifications and a WS1 Legionella Responsible Person certificate or be willing to attain one within 6 Months. In addition a Management or Supervisory Training Qualification would be desirable or be willing to obtain one within 12 months. Excellent leadership and team management skills are crucial, along with strong communication abilities to effectively engage with colleagues, contractors, and tenants.

It is desirable for applicants to have a full, UK driving licence and access to a vehicle for work purposes as travel within the Blackpool area will be required. Any offer of appointment will be subject to satisfactory basic clearance from the Disclosure and Barring Service (formerly CRB check). Informal hybrid working arrangements are available with this role dictated by service need. Currently the services team work 3 days in the office Monday, Wednesday and Friday and 2 days from home.

About Blackpool Coastal Housing

Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Our goal is to create an organisation that delivers quality services, first time, every time, within a culture that puts people at the heart of everything we do.

BCH continues to expand its services across many areas and we currently employee over 200 committed and valued staff.

We know that our people are our most valuable assets, and we want to find and nurture the best people to help us deliver excellent customer service. By working together, we can make a real difference - Inspiring People to Build Sustainable Communities.

If you have a strong customer focus and want to join an ambitious, growing organisation, we will help you to develop skills and achieve your own personal goals.

BCH is a great place to work

Every member of staff comes to work here with one vision in mind, "Inspiring People to Build Sustainable Communities" and our values help guide the way we all work towards this.

Our 5 core values that reflect the PRIDE that our workforce displays on a daily basis, also guide our conduct and our relationship with customers, partners and stakeholders:

P

ositivity

R

espect and Compassion

I

ntegrity

D

ynamism

E

nergy

BCH is a great place to work and has recently received two prestigious Awards at the 2022 Northern Housing Awards for the Best Approach to Employee Wellbeing and the Best Approach to Diversity and Inclusion.

We can offer you a friendly and inclusive working environment where you can develop yourself and really can make a difference to people's lives across Blackpool.

We also offer a fantastic reward and benefits package which includes:

Competitive rates of pay

26 days paid annual leave per annum, in addition to bank holidays

Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions

An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues

Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work

Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.

Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services

24/7 Employee Assistance Programme and access to counselling services

Enhanced maternity, paternity and adoption pay schemes

A wide variety of training and learning and development opportunities

Staff Suggestion Scheme

Free annual flu vaccinations and Occupational Health Support

How to apply

This is a great time to join an ambitious, thriving and expanding organisation. If you like what you've read and think you've got what it takes to join our team then take action - apply now!

For further information on this opportunity, please contact Mark Midgley, Compliance Manager at mark.midgley@bch.co.uk

To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available.

However, please ensure your application clearly demonstrates your suitability for this position.

Closing date for applications: Friday, 31st October 2025 at 12 noon

*

Interview date: Monday, 17th November 2025

BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.*

Job Types: Full-time, Permanent

Pay: 39,862.00-42,839.00 per year

Benefits:

Company pension Cycle to work scheme Free parking Sick pay
Work Location: In person

Application deadline: 31/10/2025
Reference ID: 25/091