Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
We offer excellent benefits, including:
? Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
? Defined benefit pension scheme.
? 75% subsidy on rail and underground season tickets.
? Up to 75% off leisure travel.
?? Interest-free travel loan for train and car park season tickets.
? Discounts at stations with your Network Rail pass.
? Flexible/hybrid working arrangements.
?? Volunteer leave to make a positive impact.
? Healthcare Scheme, GymPass discounts, Cycle to work plus more.
? We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Plus, more....
Brief Description
The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.
Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.
As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partners with modern and transformative technology. From the day-to-day IT & Telecoms operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.
About the role (External)
About this role - Microsoft Collaboration Platform Support (SharePoint, Teams, OneDrive)

• We are seeking a candidate with deep expertise in supporting and managing Microsoft 365 collaboration tools, specifically SharePoint, Teams, and OneDrive. The ideal candidate will have hands-on experience in:
• Installation, configuration, security, and operational management of SharePoint Online, Microsoft Teams, and OneDrive for Business within an enterprise environment.
• SharePoint site architecture and governance, including permissions models, content types, metadata, and document libraries.
• Teams administration, including channel structure, policies, app integrations, and lifecycle management.
• OneDrive support, focusing on sync issues, sharing controls, and data recovery.

Additional beneficial experience includes:

• Design and implementation of automated workflows using Power Automate and integration with SharePoint lists and Teams notifications.
• Troubleshooting and support for Microsoft 365 collaboration features, including co-authoring, versioning, and external sharing.
• Understanding of compliance and data protection policies as they apply to Microsoft 365 services.

The ideal candidate
Meet the essential criteria/ Apply today to join our team!
Essential

• Development and implementation experience in the application / technology supported
• Strong design skills; works closely with analysts and technical support team to explore different technical design approaches and make design recommendations to fit high-level business requirements
• Ability to manage activities with short due dates while still following established change control processes
• Excellent communication skills, verbal, written and presentation.
• Identified Subject Matter Expert within a technical area of expertise (for example, middleware, oracle, Microsoft, mobile, ERP, Java etc.)

Desirable

• Understanding of project lifecycles
• Commitment to meeting deadlines
• Ability to prioritise and manage time effectively

How to apply (External)
Vacancy type: Permanent role, 35 hours per week, Hybrid working of 3 days in the office. We welcome applications from those seeking flexible or part time hours.
Location: The Quadrant Milton Keynes
Closing date: 2nd October 2025
Interviews will take from: 13th October 2025
Band & Salary: 4C 43,588 to 51,719 plus pay related benefits
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment.
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist - mark.powell4@networkrail.co.uk

Skills Required