Job Description

PW UK Senior Technical Writer will work with Product Line Management (PLM), Development/Eng, QA, and Professional Services team to develop product documentation for a telecommunications product.
Must have experience doing technical writing for telecom features and have an understanding of the software/hardware development lifecycle.
What you'll do:

• Work with internal teams to obtain an in-depth understanding of our product and documentation requirements
• Produce high-quality documentation in accordance with the PW guidelines
• Adept at writing feature Description documentation
• Translation of Customer Requirements into a CRD document
• Determine the needs of end users of technical documentation
• Revise existing documentation as required and requested
• Edit images using Adobe Photoshop, Illustrator or similar tools as needed
• Attend meetings with customer to capture their requirements

What you'll have:

• Significant experience of technical writing for telecom industry with a big bonus if its RAN or Core related
• Experience working in wireless telecommunication or networking environment
• Understanding of telecom architecture for 2G/3G/4G/5G, LTE, NR
• Some basic knowledge of telecom protocols
• Fluent proficiency in English, both verbal and written
• Experience in creating high-quality documentation with attention to formatting, voice, audience, and detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Sound judgment, strong sense of ethics, ability to work under tight deadlines
• Excellent organizational skills and business acumen, as well as the ability to hold high-level conversations with managers and technical staff

Preferred qualifications and experiences:

• University degree in technical writing, English, journalism, communications, or computer science
• Experience with Atlassian Confluence wiki pages
• Experience using Microsoft SharePoint as a document management system
• Experience using Microsoft Visio to create diagrams and flowcharts

• Prior multi years of experience in writing below documents would be a bonus:
• a. Feature Description documents
• b. Counters/Alarms/KPI documents
• c. Product manuals
• d. Installation guides
• e. MOPs (Method of Operating Procedures)
• f. Test Plans and Test Exit Report

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