Job Description

Position: Senior Technician
Location: Milton Keynes - MK4 3FU
Shift patterns: Monday-Friday. Evening shift only (15:00-23:00)
Contract Type: Permanent (Full-Time)
DHL, an award-winning leading supply chain business is seeking a Senior Technician to play a vital role coordinating our daily warehouse and distribution requirements.
WHAT DOES THE ROLE ENTAIL?
As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• Perform repair tasks on various equipment and parts.
• Manage staging processes to ensure efficient workflow.
• Configure equipment and parts according to specifications.
• Execute picking and packing tasks using a modern Workshop/Warehouse Management system.
• Ensure the Health & Safety of all employees by adhering to safety protocols and guidelines.
• Operate customer management systems to track and manage orders and customer interactions.
• Measure accuracy in relation to productivity to ensure high-quality output.
• Train Technician colleagues on various tasks, procedures and provide coaching and support for continuous improvement and skill development.

WHAT DO WE NEED FROM YOU?
We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• Previous experience within a Technician role, demonstrating hands-on expertise and practical knowledge is essential
• Strong troubleshooting skills to diagnose and resolve technical issues efficiently.
• Exhibit a forward-thinking mindset, proactively identifying opportunities for improvement and innovation.
• IT literate, with proficiency in using various software and hardware tools relevant to the role.
• Maintain a positive approach to work, contributing to a constructive and collaborative team environment.
• Eagerness to learn and actively participate in process improvement initiatives, contributing to the overall success of the team and organisation

WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free on-site parking
• Canteen facilities on site - Hot and cold service
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more:

OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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