The Senior Technology Contract Manager for software, will play a pivotal role in a newly established function responsible for overseeing all technology contracts within the organization. This position ensures that the business maximises value from software agreements, drives cost efficiencies through strategic negotiation, and maintains compliance with contractual obligations. You will collaborate closely with IT service owners, Procurement, and Legal teams to align technology requirements with optimal commercial outcomes. Reporting to the Head of Asset & Contract Management, this role will lead a small team.
Key responsibilities
Contract Management & Negotiation
+ Lead negotiations with software vendors to secure favorable terms, pricing, and conditions.
+ Review, draft, and manage software contracts, ensuring alignment with business objectives and compliance requirements.
+ Maintain a comprehensive repository of software agreements and monitor renewal timelines.
Vendor & Stakeholder Engagement
+ Build strong relationships with key software vendors and internal stakeholders.
+ Partner with IT service owners to understand technology requirements and translate them into effective contractual solutions.
+ Act as the primary point of contact for contractual escalations and dispute resolution.
Governance & Compliance
+ Ensure adherence to contractual obligations, licensing terms, and regulatory requirements.
+ Implement best practices for software contract governance and risk management.
+ Support audits and internal reviews related to software licensing and compliance.
Financial Optimization
+ Identify opportunities for cost savings and value optimization across software portfolios.
+ Analyze spend patterns and recommend strategies for consolidation, renegotiation, or alternative sourcing.
Team Leadership
+ Manage and develop a small team.
Foster a culture of collaboration, continuous improvement, and professional development within the team.
Knowledge, Skills & Experience
Essential:
Extensive experience in software contract management and negotiation within a large, complex organization.
Deep understanding of software licensing models (e.g., SaaS, perpetual, subscription) and deal structures.
Strong knowledge of major software vendors and market trends.
Familiarity with contractual language, legal terms, and risk mitigation strategies.
Proven ability to deliver cost efficiencies and optimize vendor relationships.
Excellent stakeholder management and influencing skills.
Desirable:
Experience working in retail or technology-driven environments.
Knowledge of IT service management and software asset management principles.
Professional certifications (e.g., ITIL, SAM, or contract management qualifications).
Behaviours
Commercially Astute
- Demonstrates strong business acumen and a focus on value creation.
Collaborative
- Works effectively across functions and builds trusted relationships.
Analytical & Detail-Oriented
- Applies critical thinking to complex contractual and financial scenarios.
Proactive & Results-Driven
- Takes initiative and delivers outcomes in a fast-paced environment.
Leadership
- Inspires and develops team members while maintaining accountability for performance.
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide
reasonable adjustments
to help you to be at your best.
This role requires the successful candidate to complete a
Pre-employment check
after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Business Area
Support Office
Function
Technology
Shift pattern
Full time - weekdays
Keywords
Licence, governance, stakeholder managerment
Hours per week
37.5
Latitude,longitude 1
52.927182,-1.183948
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays
Is this a Global Brands req?
No
Airport
No
Should this appear on the No7 Beauty Company website?
No
Company
Non Stores
Division
Non Stores
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
East Midlands
Area
East Midlands (non stores)
Store
Nottingham Support Office
Req Posted Date
15-Dec-2025
County
Nottinghamshire
Country
UK
Address 1
Recruitment Service Centre (D94)
Address 2
Thane Road
Address 3
Nottingham
Post Code
NG90 1BS
Source
Boots
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