Job Description

easyJet is evolving its digital commerce platforms, building scalable, resilient, and innovative foundations that enable seamless customer experiences across web, mobile, and connected channels.


We have an exciting new opportunity for a Senior Technology Manager to lead within the eCommerce Platform Delivery team, you will take accountability for the delivery, performance, and operational excellence of the platforms and services that power customer-facing channels across web, mobile, and other digital touchpoints. You will lead full-stack teams within a defined Mission, ensuring technology solutions are scalable, reliable, and aligned with enterprise architecture principles.


Working closely with Product Managers, Principal Software Engineers, and providing leadership to the broader Mission team, you will define the Mission roadmap, guide technical and operational priorities, and manage dependencies across other Missions and Chapter Leads. By championing best practices, modern architectures, and innovative approaches, you will accelerate delivery, enhance platform resilience, and ensure the technology supports evolving business needs and strategic priorities.


This is a permanent opportunity, based in Luton. (Hybrid Working)

What you'll be doing

Own the Mission-level delivery of eCommerce platforms and services, ensuring robust, scalable, and reliable capabilities while aligning priorities with board level senior stakeholders
Partner with Mission and Chapter Leads to define outcomes and manage dependencies across eCommerce, ensuring consistent alignment and delivery
Lead cross-functional squads, fostering a high-performance, customer-centric culture and promoting continuous learning
Provide technical direction to squads, in partnership with Product Managers and Principal Software Engineers, ensuring roadmaps and platform objectives are aligned
Manage Mission budgets and roadmaps, delivering against strategic priorities and OKRs
Drive adoption of shared platform services and modern engineering practices, enabling scalable solutions and faster delivery of customer-facing capabilities
Oversee vendor and delivery ecosystems across onshore, nearshore, and offshore partners, ensuring value, accountability, and adherence to enterprise standards

Requirements of the Role

What you'll bring to the team

Ability to link platform strategy and technical delivery to measurable business outcomes, including feature performance, revenue/profit impact, and customer satisfaction
Experience using DORA metrics, release frequency, incident response, and system recovery to drive delivery performance
Proven ability to coordinate multiple squads, manage dependencies, and align delivery across Missions
Track record of implementing shared services and modern engineering practices to accelerate platform delivery
Experience in high-transaction, large-scale eCommerce or technology-driven environments is advantageous

What we can offer you

Competitive base salary
Up to 30% bonus
25 days holiday
BAYE, SAYE & Performance share schemes
7% pension
Life Assurance
Flexible benefits package
Excellent staff travel benefits
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