Job Description

About the opportunity

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Contentful is looking for a Senior UX Designer to join our Web Experience team on a contract basis until 01/31/26. As a key contributor to our global web presence, you'll work closely with Marketing, Design, Content and Engineering teams to enhance and optimize our digital experiences. This is an exciting opportunity to drive impactful projects that support Contentful's growth and engagement with our customers.



In this role, you'll play a key part in shaping the user experience across our digital touchpoints -- with a primary focus on improving our website performance, evolving our design system and driving user-centric improvements through the adoption and implementation of research and insights.

What to expect?

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Develop, maintain and optimize Contentful's marketing website and digital properties from a UX perspective Work in close partnership with designers, content strategists and our SEO team in particular, to define and design experiences that fulfil or surpass user and business expectations Create, audit and optimize user journeys, information architecture, navigation and content layout for clarity and conversion Grow our design system to meet the evolving needs of our user and business needs Create wireframes, prototypes and high-fidelity UI layouts, using our design system Use data (analytics, heatmaps, session recordings) to inform design iterations and improvements Conduct user research (interviews, usability testing, surveys) to uncover insights and validate design decisions Leverage research and insights from within the business to inform experimentation and personalization strategies, to drive engaging, performant, experiences Use Contentful as a product, to turn your ideas into reality, supporting others to do the same Advocate for UX best practices and contribute to a culture of design excellence and collaboration Mentor junior members of the team and share knowledge across the organization

What do you need to be successful?

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8+ years of UX/UI design experience, with a strong portfolio showcasing B2B SaaS or complex web-based products Proven experience designing and optimizing marketing websites, delivering measurable performance and results Expertise in developing and maintaining scalable design systems Advanced proficiency with Figma Strong skills in user research, usability testing, and data-informed design Experience using analytics, experimentation and personalization tools Solid understanding of responsive design, accessibility (WCAG), and cross-platform considerations Experience working in cross-functional teams within a fast-paced, agile environment Excellent communication and demonstrable collaboration skills; able to work cross-functionally and present ideas effectively Excellent problem-solving skills, attention to detail, and ability to balance multiple projects Familiarity with headless CMS/ DXP technology and how Contentful works Knowledge of the following is a plus: + Front-end code, frameworks and modern web technologies
+ SEO best practice, Core Web Vitals and performance optimization
+ Use of AI in day-to-day work, to improve quality, productivity and efficiency across the team

What's in it for you?

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Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value

Work-Life balance

and

You Time

!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

#LI-hybrid #LI-SB1

Who are we?

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Contentful is a leading

digital experience platform

that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native

AI

capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than

700 people

from more than

70 nations

contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

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"Everyone is welcome here"

is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!



If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.


Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.comwith any information you may have.



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