Job Description

We are looking for a Senior UX Designer to join the Frontier team on a permanent, full-time basis. This role is homebased, with occasional travel to offices or sites for team meetings, workshops, and user research.
As a Senior UX Designer, you'll play a key leadership role in shaping the user experience of our digital products and services. Working closely with UX Designers embedded in squads, you'll provide guidance, share best practice, and ensure design work is consistently aligned with our business and UX strategy.
This role is about supporting and enabling the UX team to deliver their best work. You'll mentor and coach team members day-to-day, collaborate with stakeholders at all levels, and help maintain a connected, consistent experience across all our products.
With a new Customer Value Proposition driving change across the business, this is an exciting time to join our Digital Team. You'll have the opportunity to influence at a high level while helping us deliver simple, effective and customer-first experiences that make a real impact.
The Benefits

• Competitive salary

• Work from home anywhere within the UK
• 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements)
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%

• Up to two days paid volunteer leave per year (only applicable to permanent employees)

• The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women's network groups.
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Highly experienced delivering across the full UX lifecycle - from discovery through to delivery
• Proven track record of directing and guiding other designers, sharing best practice and raising standards across multiple teams
• Skilled at managing stakeholders: aligning expectations, managing feedback and enabling designers to focus on delivery
• Customer-first mindset with the ability to keep design work connected to business and UX strategy
• Expert in Figma, Miro and other prototyping tools
• Strong understanding of design systems (atomic design and variables) with demonstrable experience working mobile-first across responsive design
• Skilled at using research insights and data to inform design choices
• Experienced in facilitating workshops and Design Thinking sessions with senior stakeholders
• Excellent communication skills; able to clearly articulate design choices to senior stakeholders
• Experienced in agile environments, balancing multiple priorities and deadlines
• Excellent understanding of accessibility guidelines and how to design inclusive experiences
• Professional, personable and approachable
• Growth mindset, willing to learn and adapt

Your Role
As a Senior UX Designer your role will involve:

• Guiding and supporting UX Designers across the full lifecycle, ensuring work is connected to business and UX strategy
• Mentoring UX Designers, sharing best practice and enabling them to deliver their best work whilst delivering a consistent digital experience
• Flexible ways of working and be willing to be hands on with design delivery when required
• Stakeholder management across scrum teams, enabling designers to focus on delivery
• Aligning design work across squads to maintain consistency and avoiding disconnected experiences
• Collaborating with the UX Manager, BA's and Technical Architects to create Service Blueprints when required
• Leading the Design System ways of working, ensuring it is up-to-date and consistently adopted
• Working with the UX Manager to ensure the UX strategy is embedded within the team's ways of working
• Working closely with the UX Researcher and Data Analyst to ensure insights drive design choices
• Supporting UX Designers in developing confidence with facilitating workshops to collaboratively solve problems
• Collaborating with Product Owners and stakeholders to understand challenges, set expectations and manage timelines
• Building strong business relationships, providing regular updates and championing UX across the organisation

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date.
We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
About Us
Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than 1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.
Our business approach is underpinned by our core values - Integrity, Customer First and Expertise - or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.
Commitment to Diversity and Inclusion
We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.
We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.