Job Description

Job Category: Marketing
:
We're on the lookout for a passionate and detail-oriented Senior UX/UI Designer to join our eCommerce team on a 12 Month FTC. If you love designing experiences that put users first and take pride in creating visually stunning interfaces, we'd love to hear from you! Based from Next Head Office in Leicestershire.
The eCommerce UX team is responsible for ensuring the NEXT website and our partner brand websites look and feel modern and captivating, whilst designing everything from customer journeys and preferences to new and upcoming functionalities.
About The Role:
As a Senior UX/UI Designer at NEXT, you will work across our Browse & Shop experience, the heart of how millions of customers discover and interact with our products, as well as our internal systems that empower teams behind the scenes. You'll blend user experience and user interface design to create intuitive, engaging, and visually appealing digital experiences that drive ease, efficiency, and delight for both customers and colleagues.
What else is involved?
Research and Analysis

• Analyse user behaviour, data, and industry trends to inform design decisions.
• Use insights to identify opportunities for innovation across customer-facing and internal tools.
• Carry out regular site and system reviews to spot bugs, accessibility issues, and optimisation opportunities.

UX Design

• Identify user pain points and design solutions to address them.
• Create user flows, wireframes, and interactive prototypes.
• Conduct usability testing and iterate based on feedback.
• Collaborate with product teams to define project requirements.
• Work with content strategists to develop effective information architecture.

UI Design

• Design intuitive, visually appealing interfaces for web and mobile applications.
• Create experiences that align with brand guidelines and design principles.
• Develop and maintain UI component libraries and design systems.
• Ensure consistency across different platforms and devices.
• Document and communicate interaction design patterns.

Collaboration and Communication

• Work closely with developers to ensure design feasibility and accurate implementation
• Present design concepts and research findings to stakeholders
• Participate in design critiques and provide constructive feedback to team members

You'll be doing all this from our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we're big on making sure your work works for you which is why we offer flexible working.
About You:

• Proven experience in both UX and UI design, preferably in eCommerce or retail.
• Ability to work at pace, manage multiple projects, and prioritise effectively.
• Strong portfolio demonstrating your design process and problem-solving skills.
• Proficiency in industry-standard tools (e.g. Figma, FigJam, UserTesting, Adobe Creative Suite or similar).
• Experience with prototyping and user testing tools.
• Knowledge of user research methodologies and data analysis.
• Understanding of responsive design, accessibility (WCAG), and web standards.
• Basic knowledge of HTML, CSS, and JavaScript.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.

Desired Qualities

• Empathy for users and a passion for creating meaningful, user-centred designs.
• Attention to detail and a commitment to high-quality work.
• Ability to simplify complex problems and communicate ideas clearly.
• Adaptability and curiosity in a fast-paced environment.
• Collaborative mindset and strong teamwork skills.

Join our team and help shape the future of eCommerce design for some of the UK's leading brands!
About Us: You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global!
About the Team:

• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• Sharesave scheme
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

Skills Required