Job Description

15 hours per week, term time only

Permanent contract

EHCC Grade C FTE 25,186 - 26,244 per annum FTE

Actual annual salary: 8,733

"The Westgate School is a happy and vibrant community,

where pupils are encouraged to aim for excellence"

(Ofsted, September 2022)

"Outstanding" (Ofsted, November 2023)

We are looking to recruit an enthusiastic, welcoming and conscientious colleague to be the first point of contact for parents, pupils and visitors coming to our all-through school. The role is based in our main Secondary Phase reception.

Excellent interpersonal skills, a professional telephone manner, and adherence to our safeguarding and data protection requirements are essential skills for this role.

The successful candidate will need to be able to remain calm and demonstrate excellent decision making skills whilst managing a fast paced, reactive role.

The role demands a high level of organisational skills, without compromising excellent customer service. Additionally, the ability to be flexible and use your initiative whilst dealing with sensitive and confidential information in order to support parents, pupils and colleagues is essential.

A working knowledge of SIMS would be advantageous, although training and support will be provided. As an all-through school, the role holder may be required to cover the Primary Phase reception. The successful candidate will be expected to administer First Aid in the absence of the welfare team.

The post also includes wider administrative support according to operational needs of the school.

We will provide you with:

The opportunity to work in a vibrant, all-through school setting with excellent facilities;

The support of experienced and highly motivated colleagues across all Key Stages;

The opportunity for professional development in one of Hampshire's top schools for progress and attainment;

A friendly, welcoming school community;

Preferential places in Rotherly Day Nursery at a reduced price;

Free on-site parking;

Free access to Schools Mutual employee well-being services;

Free use of health and fitness facilities;

Preferential pupil admission to The Westgate School after two years of employment.

The Westgate School and Hampshire County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Pre-employment checks:

All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks, which will include an online search in order to identify any incidents or issues that have happened and are publicly available online, in line with Keeping Children Safe in Education 2022 recommendations.

Child Protection Policy:

You can find The Westgate School's Child Protection Policy document on our Policies webpage: Policies

Equal Opportunities:

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

AI

We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and does not include ideas or work that is not your own. This is so that your application is authentically and credibly your own.

How to apply

Further details and the application form can be obtained from www.westgate.hants.sch.uk/vacancies and please send completed application forms to the HR team recruitment@westgate.hants.sch.uk

We will consider applications as they arrive, and reserve the right to close this advert at any time, therefore, please apply as soon as possible if you are interested in this role.

Closing Date: 12 noon Monday 10 November 2025

Interview Date: TBC

Job Type: Part-time

Pay: From 25,186.00 per year

Benefits:

Canteen Company pension Free parking Health & wellbeing programme On-site gym On-site parking Sick pay
Experience:

Phone etiquette: 1 year (required) Organisational skills: 1 year (required) Administrative experience: 1 year (required) Customer service: 1 year (required)
Work Location: In person