Job Description

Job Summary

We are seeking a friendly and professional Server to join our vibrant hospitality team. The ideal candidate will deliver exceptional guest service, ensuring a memorable dining experience. This role involves taking orders, serving food and beverages, and maintaining a welcoming atmosphere for all patrons. Previous experience in a restaurant or hospitality environment is preferred, along with a passion for delivering outstanding customer service.

Duties

Greet guests warmly and present menus with enthusiasm. Take accurate food and beverage orders, ensuring special dietary requirements are noted. Serve meals and drinks promptly while maintaining high standards of presentation and cleanliness. Upsell menu items to enhance guest experience and maximise sales opportunities. Ensure food safety standards are adhered to at all times during service. Clear tables efficiently and maintain cleanliness of the dining area throughout shifts. Handle guest queries courteously, providing information about menu options and specials. Process payments accurately using the POS system, handling cash or card transactions.

Qualifications

Previous experience in hospitality or restaurant service is advantageous but not essential; training will be provided. Knowledge of food safety regulations and proper serving techniques. Basic maths skills for billing and cash handling purposes. Familiarity with food preparation or culinary experience is a plus. Excellent time management skills to handle busy service periods effectively. Strong guest service skills with a friendly, professional demeanour. Ability to work well within a team and maintain a positive attitude under pressure. Willingness to learn about menu items and upselling techniques to enhance guest satisfaction. This position offers an exciting opportunity to develop your hospitality skills within a dynamic team dedicated to providing exceptional service in a welcoming environment.
Job Type: Part-time

Pay: Up to 12.21 per hour

Expected hours: 10 - 20 per week

Benefits:

Employee discount Flexitime
Ability to commute/relocate:

Durham DH1 3RD: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Work Location: In person