Greeting customers on arrival - Manning the entrance to the venue and welcoming guests as they arrive, before showing them to their seats
Delivering exceptional service - Exceeding the expectations of customers throughout their visit, including taking orders, providing recommendations and responding to queries promptly
Resolving complaints - Handling customer complaints directly or escalating to supervisors when needed
Managing reservations - Receiving and recording incoming reservations in person, by email and telephone
Liaising with other teams - Working closely with team members in other areas of the business, to create a seamless experience for the customer, e.g. kitchen staff
Job Types: Full-time, Part-time, Permanent
Pay: 12.21 per hour
Benefits:
Discounted or free food
On-site parking
Work Location: In person
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