Job Description

Job Summary

We are seeking a highly organised and detail-oriented Service Administrator to join our team. The successful candidate will be responsible for managing administrative tasks related to customer service, ensuring smooth communication between clients and internal departments. This role offers an excellent opportunity for individuals with strong office experience and proficient computer skills to contribute to a professional and dynamic environment.

Duties

Handle incoming calls with professional phone etiquette, providing excellent customer service Manage appointment scheduling and coordinate service requests efficiently Perform data entry and maintain accurate records using Microsoft Office Tools. Assist in processing service documentation. Support the team with general clerical tasks such as filing, Dispatching of toner and parts ,photocopying, and email correspondence Update and manage client information within relevant software systems Collaborate with other departments to facilitate smooth workflow and communication

Skills

Proven office experience with strong organisational skills Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook) Good phone etiquette and communication skills Ability to multitask effectively in a fast-paced environment
This role is ideal for a motivated individual seeking a position that combines organisational expertise with excellent communication skills. The successful candidate will be integral to maintaining efficient administrative operations within our organisation.

Job Type: Full-time

Pay: 24,420.00-34,420.00 per year

Work Location: In person