Service Administrator

Barkingside, ENG, GB, United Kingdom

Job Description

Barnardo's are recruiting a Single Point of Access (SPA) Administrator for our exciting innovation research programme Generation PMTO (Parenting Management Training Oregon) service delivered in the UK for the first time.



Barnardo's approved for this 3 Year trial introduction of an innovative parenting programme (Generation PMTO- Parent Management Training Oregon) into the UK. Well tested around the World although this is the first time it is being trialled in the UK. The programme is for parents of children aged 8-14 who may be susceptible to serious youth violence if the parents are not given support. The programme is built on a strength based, solution focused, positive parenting model giving parents the tools to be the change makers in the family.



This is a three-year trial that will require flexibility and energy from the entire team, the project is evolving, and the team are currently in the pilot stage. The partnership is complex, involving three boroughs, the Ending Youth Violence Lab, Barnardo's, and GEN PMTO. A significant amount of time will be dedicated to liaising with various partners and borough stake holders, coordinating meetings, and establishing agreed ways of working.



Working in close partnership with the parents, the GEN PMTO trainers, the funders (Youth Endowment Fund), the evaluators (Ending Youth Violence Lab) and three boroughs chosen to trial the programme (BRENT, Tower Hamlets and Barking and Dagenham), we will focus on building stronger families and improving children and young people's life chances.



The post holder will be an integral part of the team to ensure smooth operational and business underpin. The role will require a good level of the following skills and abilities, do you have?


Proven office experience with competence at organising meetings and taking minutes as required. Ability to provide comprehensive reports to internal and external stakeholders. Experience of budget monitoring and financial reporting Proficient IT skills in Microsoft applications High standards in communication skills when dealing with members of the public and other agencies. Experience in (or keenness to learn) Management Information Systems used.

In return you will receive:


A challenging and rewarding job that will make a significant difference to the lives of children and young people Ongoing training and personal development opportunities A supportive working environment and management team

Requirements for this position are:


Driving licence is desirable although not essential.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.




Although this contract has a permanent status, please be

aware that this post is subject to funding currently until

July 2026 and therefore should this funding not be extended

further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on

31.07.26.




Please note: Due to the high volume of applications for some posts, this advert may close before the stated closing date. We recommend applying as soon as possible.





Pay & Reward FrameworkWe know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.


For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits
Workplace Offer: What it means for you



The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.


Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. 26 days annual leave plus bank holidays, increasing after 5 years service The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer

T&C's apply based on contract
About Barnardo's
At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.



Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic candidates as they are under-represented within Barnardo's.


Our basis and values


Reference number: 21259
Location: Barnardo House, Barkingside
Contract type: Permanent (Fixed term funded post)
End date: July 2026
Hours: 36.25
Salary: 25,401.00 - 27,351.00
Closing Date: 21 July 2025
Interview Date: To be confirmed
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Benefits


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Discounts at 100's of retailers
Employee suggestion scheme
Company pension
Employee Assistance Programme

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Job Detail

  • Job Id
    JD3313975
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Barkingside, ENG, GB, United Kingdom
  • Education
    Not mentioned