Job Description

To assist in the co-ordination and administration of the Supported Living Service.

About The Role

Assist the Service Manager in the delivery of a high-quality Service by supporting the administrative processes to ensure we are working within the requirements of relevant policies and regulations, including the Regulation Quality and Improvement Authority and Supporting People. Provide administrative support for the recruitment, induction and training processes for new staff to the service. Produce documents to a high standard of accuracy and layout in line with the Organisation's in-house style. Contribute to the development and review of Service Objectives and Action Plans.

Required Criteria

Have a minimum of 3 GCSE passes at Grade C or above (or equivalent) which must include Maths and English Have a minimum OCR / RSA Word processing Stage 2 (or equivalent) OR typing speed of 50 - 55 wpm Have 2 years 'office experience, of which at least 12 months experience of managing the administration in a busy office Be proficient in Microsoft Office, including Word, Excel and PowerPoint

Skills Needed

About The Company

Founded in 1995 (initially under the name United Response NI), we now operate across Northern Ireland offering a wide range of services tailored to individuals with learning disabilities, acquired brain injury or autism and the families who support them. Our services include supported living, peripatetic housing support, shared-lives schemes, residential short breaks and family support. We focus on enabling people to live as equal citizens, develop independence and realise their hopes and dreams. With offices and services located in Bangor, Belfast, Enniskillen, Lisburn, Omagh and beyond, we're committed to making a meaningful difference in local communities.

Company Culture

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first--both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

Company Benefits

We understand that our people are our greatest asset, so we're committed to offering benefits that reflect this. We provide competitive pay, access to training and development, and clear pathways for career progression. Flexible working arrangements and supportive management help maintain healthy work-life balance. In addition, our staff benefit from meaningful work--helping people achieve real independence and fulfil their potential. We also encourage internal mobility, recognise excellence, and support wellbeing through initiatives and a caring culture where every team member's contribution is valued.


Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Sabbatical leave, Referral bonus, Competitive salary, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave

Salary

25,000.00 - 26,000.00 per year