Job Description

Job Summary

We are seeking a detail-oriented and proactive Service Administrator to join our team. The ideal candidate will have a strong background in office administration and possess excellent organisational and communication skills. This role is essential in ensuring the smooth operation of our service department, providing administrative support, and maintaining high standards of customer service.

Duties

Manage incoming calls and respond to customer inquiries with professionalism and courtesy. Perform data entry tasks accurately and efficiently, ensuring all information is up to date in our systems. Utilise Microsoft Office and Google Workspace to create documents, spreadsheets, and presentations as required. Maintain organised records of service requests, schedules, and customer interactions. Assist with invoicing and financial documentation using QuickBooks. Support the team with clerical tasks such as filing, typing, and general office duties. Collaborate with other departments to ensure seamless communication and service delivery.

Experience

Previous office experience is essential, with a focus on administrative roles preferred. Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications. Experience with QuickBooks is advantageous but not mandatory. Excellent phone etiquette and interpersonal skills to effectively communicate with clients and colleagues. Proven organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Typing proficiency is required for efficient data entry and documentation tasks. Previous clerical experience will be considered an asset in this role. If you are an enthusiastic individual looking to contribute to a dynamic team environment while enhancing your administrative skills, we encourage you to apply for the position of Service Administrator.
Job Type: Full-time

Benefits:

Company pension Free parking
Work Location: In person