Job Description

Chassis Cab is a family run business that holds the award winning DAF Truck franchise for East Anglia.

Chassis Cab aims to provide our customers with a first class, reliable service, which reflects our standing as market leader as a main dealer for the supply of DAF Truck and in the provision of a second to none after sales.

Due to Company growth an exciting opportunity has become available and we are looking to recruit at our depot in Bury St Edmunds, Suffolk.

Summary

We are seeking a Part Time Service Administrator to join our team at our Bury St Edmunds depot. This role is vital in ensuring smooth administrative operations within our service department, contributing to our mission of delivering exceptional customer service and support.

Responsibilities

Manage daily administrative operations to ensure smooth functioning of the service department. Respond to customer inquiries via phone and email in a professional and timely manner. Maintain accurate and up-to-date records of service requests and customer interactions. Provide customers with timely updates on service job progress and resolutions. Assist in scheduling appointments and coordinating service activities efficiently. Support the team with accurate data entry and general clerical duties to ensure operational efficiency.

Hours of work:

Suggested hours of work are Monday to Friday 14:00 - 18:00 (20 hours per week). There is some possibility for these hours to be flexible and between 16 to 20 hours.

Qualifications

Proven office experience in an administrative role. Strong computer skills, including proficiency in Microsoft Office. Excellent organisational skills with attention to detail. Effective phone etiquette and communication abilities. Experience with data entry and clerical tasks. Ability to work collaboratively in a fast-paced environment.
Job Types: Part-time, Permanent

Pay: 12.50-13.50 per hour

Expected hours: 16 - 20 per week

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Store discount
Work Location: In person