Job Description

About Deepbridge Capital

Deepbridge Capital is a specialist venture capital investment manager focused on identifying and supporting high-growth, early-stage companies, we have successfully raised and deployed over 300 million into more than 130 innovative UK businesses, helping to accelerate growth across the technology, life sciences, and renewable energy sectors.

Our investment strategies are centred around tax-efficient products, including the Seed Enterprise Investment Scheme (SEIS), Enterprise Investment Scheme (EIS), and Business Relief (BR).

At Deepbridge, we take a hands-on approach to investment management. Our experienced teams work closely with portfolio companies, providing strategic guidance and operational support to help them scale and succeed. We are equally committed to building strong, lasting relationships with financial advisers and intermediaries, ensuring our clients benefit from clear communication, dependable service, and a seamless experience at every stage of their journey.

The Opportunity

We are looking for a proactive, detail-oriented, and self-motivated

Investor Services Administrator

to join our growing team. This is a full-time role, but we are open to considering additional part-time applicants who can complement the needs of the business.

This role is ideal for someone who thrives on taking initiative, enjoys working independently as well as collaboratively, and is eager to contribute to the continuous improvement of our administrative and data processes.

Key Responsibilities

Maintain and update client and adviser records using internal databases and CRM systems. Respond to client and adviser queries via phone and email, delivering excellent customer service. Review, cleanse, and input B2B data to support marketing and CRM initiatives. Monitor data quality and completeness, using third-party sources where appropriate. Assist with the preparation and processing of applications, invoices, and adviser fees. Manage shared inboxes and ensure timely responses to internal and external stakeholders. Support the administration of share certificates and deployment communications. Collaborate with sales, marketing, and IT teams to support data-driven projects. Ensure all data handling complies with GDPR and internal data governance standards.

What We're Looking For

Previous experience in an administrative or data-focused role, ideally within financial services. Strong organisational and multitasking skills with a high attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office, especially Excel; experience with CRM systems is a plus. Ability to work independently and as part of a team. A flexible, proactive, and collaborative approach to work.

Salary & Benefits

23,000 - 28,000 per annum (depending on experience) Company pension scheme 21 days annual leave plus bank holidays (increasing to 27 days with length of service), plus an additional day off for your birthday Free onsite parking Regular social events Opportunities for professional development A supportive and collaborative team environment An enhanced benefits package is currently under review and will be introduced later this year
Deepbridge is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, nationality, gender, sexual orientation, age, disability, religion, or neurodiversity. We are committed to fostering an inclusive environment and are happy to discuss flexible working arrangements or reasonable adjustments to support candidates throughout the recruitment process and in the workplace.

Job Types: Full-time, Part-time

Pay: 23,000.00-28,000.00 per year

Expected hours: 35 per week

Schedule:

Day shift Monday to Friday No weekends
Application question(s):

How many years of administrative experience do you have? How many years of customer service experience do you have?
Work Location: In person

Application deadline: 11/07/2025