Job Description

We are looking for an experienced Service Administrator who is passionate about making a difference in the lives of children and young people.

Are you someone who is skilled in office management? Do you have an interest in working within a busy residential service?

As the Service Administrator for Leaving Care Service - Belfast and Ballymena you will play a valuable role in supporting a large team of residential colleagues, by ensuring smooth administrative systems and processes are in place.



To help deliver our vision, we need an experienced and motivated professional to work alongside the management team, and wider team of residential project workers.



Do you have the following:



Exceptional communication skills with an ability to form positive working relationships quickly. Be solution focused and proactive with an ability to work with hope and optimism.

Please ensure that you outline on your application how you meet the following additional requirements

Proven Ms Office Experience to include use of IT packages including MS Word and Excel. Experience of assisting with budget preparation and monitoring income and expenditure Experience of financial reporting and audit. Experience of managing systems to collect and monitor data Experience of supporting/supervising colleagues Experience of premises/facilities management.

Location: Office base at Barnardo's NI Regional Office, Upper Newtownards Road, Belfast

Post:

Part-time administrator (22 hours), Fixed Term to 31 January 2027. Hours of work are flexible and will be agreed upon appointment. The Role is office based with the opportunity to work on a hybrid basis.

Salary Range:

26,751 - 29,214.43 FTE

Closing date

: Midnight, Thursday 20 November 2025

Interview date

: TBC

Contact:

recruitment.support@barnardos.org.uk


The successful candidate will also be required to undertake Enhanced Access NI Check.


A waiting list will be held in the event that similar vacancies arise for a period of up to 12 months



Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible



Pay & Reward FrameworkWe know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.


For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.


Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.



Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.


Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's


We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reference number: 21976
Job Title: Service Administrator - EA5
Location: Leaving Care, Belfast
Contract type: Fixed term
End date: 31/01/2027
Hours: 22
Salary: 26,751 - 29,214.43 FTE
Closing Date: 20 November 2025
Interview Date: TBC
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Benefits

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Discounts at 100's of retailers
Employee suggestion scheme
Company pension
Employee Assistance Programme