Job Description

Service Administrator

Hybrid (Yorkshire & North East (H268)

37 hours per week or 2 part time posts considered

23,492 per annum, pro rata for part time

We are a local social care charity, supporting people with a learning disability, autism or mental health challenges to help them live as independently as possible.

As an experienced administrator, you will provide administrative support across the charity. You will be the first point of contact for incoming calls so you will be proficient in communicating with a range of individuals with a variety of needs, and in resolving queries at the first point of contact. Whilst working primarily from home or the nearest Avalon office, there will be occasions where you will need to travel to other locality offices so being a driver with access to a vehicle is preferred though not essential.

You will work in a fully digital environment, so you will need to be confident using a range of digital packages including Microsoft office and bespoke web-based software.

You will be a team player, a natural organiser with great attention to detail and will thrive on the unexpected and finding solutions. The work involved is often varied and sometimes sensitive or confidential in nature. You will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

Avalon Group

offers a supportive, values-driven work environment and a competitive benefits package.

Appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check.

Ready to make an impact?

Join us in creating inclusive communities and transforming lives. Apply today by completing out quick online application form. The Role Profile/ Person Specification for this vacancy is available to view on our website: https://www.avalongroup.org.uk/vacancies/service-administrator/

Closing Date: Friday 20 June 2025 at 12 noon

Job Types: Full-time, Part-time

Pay: 23,492.00 per year

Expected hours: 37 per week

Benefits:

Company events Company pension Work from home
Schedule:

Monday to Friday
Application question(s):

Do you have Extensive working knowledge of IT systems including Microsoft 365 suite? This is essential. What is your location? Do you hold a full-UK driving licence? What previous administration experience do you have?
Work Location: Hybrid remote in Harrogate HG1 4DP

Application deadline: 20/06/2025