Job Description

Service Administrator

Overview

Tecserv UK Ltd is currently hiring for a pat time or full-time Service Administrator

Job Duties and Responsibilities

The responsibilities of the Service Administrator:

As part of the role in the fast-paced Service Department, the successful candidate will be expected to carry out the following tasks:

Renewing monthly maintenance contracts Sending out emails for renewal of the maintenance contracts to customers/sales team Reviewing and checking status of current contracts Communicating with customer via email and telephone Updating and amending maintenance spreadsheet daily Chasing maintenance renewals purchase orders Updating and amending company database Invoicing all aspects of maintenance for company Complying with all company policies and procedures.

Key Skills Required

:

Excellent organisational, communication and customer service skills. Very strong Microsoft Office skills (Excel, Outlook). Flexible work approach. Works well as part of a team, supporting colleagues and helping out when required. A good general background in administration. Is pro-active, works hard and able to identify and prioritize workload.
Tecserv UK Ltd was founded in 2001, with a passion to provide expert advice on fire prevention and building security. Tecserv UK was established on the premise of delivering exceptional customer service, quality products and support from an expert team of fully qualified engineers who are available 24 hours a day, 365 days a year . We have thrived on these early beliefs and they are now firmly embedded in our culture.

Job Types: Full-time, Part-time, Permanent

Pay: 23,809.50 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Free parking On-site parking Profit sharing
Schedule:

Monday to Friday
Ability to commute/relocate:

Nottingham, NG16 5FF: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person