Job Description

Are you an experienced Administrator who thrives in a dynamic and busy environment? Are you passionate about making a difference in your community? Do you have excellent organisational skills and a friendly, welcoming demeanour? If so, we have the perfect opportunity for you!Main duties of the jobKey Responsibilities:

• Provide comprehensive and efficient administrative support to our team.
• Manage a wide range of administrative tasks, ensuring smooth operations.
• Greet and assist clients with a warm and professional attitude.
• Handle phone calls, appointments, and client records with confidentiality and care.
• Maintain a clean and organised reception area.

About usWithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland. Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you.Date posted24 April 2025Pay schemeOtherSalaryxc2xa327,400 to xc2xa329,000 a yearContractPermanentWorking patternFull-timeReference numberoc-1744733092-WD5JIJob locationsTwickenhamTwickenhamTW1 4HFJob descriptionJob responsibilitiesJoin Our Team as an Administrator at Richmond's Community Drug and Alcohol Service!

• Position: Administrator
• Location: Richmond
• Type: This is a full time, permanent position with a salary of xc2xa327,400 - xc2xa329,000 per annum (this is inclusive of an Inner London Weighting payment of xc2xa34,000 per annum).

About Us:WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.What We Offer: * A dynamic and supportive work environment.

• Opportunities for professional development and growth.
• The chance to make a real impact in the lives of individuals and families.
• Competitive salary and benefits package.

How to Apply:All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. The closing date for applications is 29th April 2025. Please note, this role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.Benefits * 28 days annual leave, plus bank holidays

• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a xc2xa3500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a xc2xa3500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Job descriptionJob responsibilitiesJoin Our Team as an Administrator at Richmond's Community Drug and Alcohol Service!

• Position: Administrator
• Location: Richmond
• Type: This is a full time, permanent position with a salary of xc2xa327,400 - xc2xa329,000 per annum (this is inclusive of an Inner London Weighting payment of xc2xa34,000 per annum).

About Us:WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year.What We Offer: * A dynamic and supportive work environment.

• Opportunities for professional development and growth.
• The chance to make a real impact in the lives of individuals and families.
• Competitive salary and benefits package.

How to Apply:All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter. The closing date for applications is 29th April 2025. Please note, this role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.Benefits * 28 days annual leave, plus bank holidays

• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You's pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a xc2xa3500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a xc2xa3500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.Person SpecificationQualificationsEssential

• A full job description and person specification are available on request by emailing recruitment@wearewithyou.org.uk.

ExperienceEssential

• Previous experience in an administrative role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and other relevant software.
• Ability to multitask and prioritize effectively.
• A compassionate and non-judgmental approach to supporting clients.

Desirable

• If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach.

Person SpecificationQualificationsEssential

• A full job description and person specification are available on request by emailing recruitment@wearewithyou.org.uk.

ExperienceEssential

• Previous experience in an administrative role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and other relevant software.
• Ability to multitask and prioritize effectively.
• A compassionate and non-judgmental approach to supporting clients.

Desirable

• If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach.

NHS