Job Description

This role focuses on overseeing cleaning operations, including staff management, scheduling, and quality control. They will also be responsible for inspecting areas, ensuring compliance with safety regulations, and addressing any issues.

This role combines the supervisory duties of a cleaning supervisor with administrative tasks, such as managing records, ordering supplies, and also providing customer support.

Responsibilities may vary depending on the specific client or environment.

We are looking for a coordinator with a strong administrative background, eager to drive the expansion of all service divisions for the future whilst supporting the Administration side of our cleaning services and Washroom division. An understanding of logistics is required as the role involves route planning for our cleaning teams.

Undertake audits as required and ensuring processes are maintained.

Key Responsibilities:

Client Support/Customer Service - Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads.

Route planning- daily schedules and reactive jobs for the operatives.

Office Support - Answering telephones, Stock control & orders - all products are neatly stored away and notify members of staff of product delivery.

Schedule Planning - Lead Support for the operatives. Daily schedules and reactive jobs for the operatives.

Contracts Management System - Updating of tasks on contracts, supplier orders, attaching documentation to contracts.

Assist Directors and Office Manager with any adhoc requests.

Area Manager Support - provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively.

Accounts Support - cross check sales & purchase invoices.

Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date.

Attend Operations meetings at Head Office with the Office Manager and subcontractors.

Establish and manage new supplier leads.

Will be required to travel to site to carry out surveys/inspections.

Key Skills & requirements:

Have excellent attention to detail

Have sound administration and organisational skills

Be computer literate (minimum of word/excel)

Have the ability to communicate with people at all levels

Be ambitious to learn, develop and succeed

Be customer focused

Minimum of 2 years Administrative experience required

Full UK driving license required.

Job Type: Full-time

Pay: 32,000.00 per year

Schedule:

Monday to Friday
Experience:

Administrative: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Location:

London E15 2NH (preferred)
Work Location: In person

Reference ID: Administrator/Cleaning Supervisor
Expected start date: 27/07/2025